School Clerk I - Clerical Support - School

Clerical Support Specialist

License and Certification Qualifications: None Required

Education Qualifications: H.S. Diploma or General Education Degree or equivalent

Required Experience Qualifications: Experience in an office or clerical environment

Preferred Skills Qualifications:

• Ability to communicate effectively and courteously with the public, students, and staff
• Demonstrated skills in oral and written communication
• Ability to follow oral and written instructions quickly and accurately
• Strong clerical skills including typing and filing
• Knowledge of basic bookkeeping skills
• Ability to analyze existing processes and identify areas for improvement
• Ability to act as a representative of Gwinnett County Public Schools
• Ability to work across functional boundaries and interact with employees at all levels of the organization
• Ability to demonstrate technology skills

Primary Responsibilities:

• Provide general clerical support and, when needed, function as the receptionist and/or registrar for the local school by performing general financial and accounting duties as assigned.
• Perform general clerical duties for the local school.
• Prepare and transcribe various reports, forms, memos, and letters.
• Prepare work orders, purchase orders, and/or item orders of varying types from oral and written requests from supervisor.
• Organize and maintain files including, but not limited to, interdepartmental correspondence, school correspondence, student enrollment, and confidential materials.
• Route incoming and outgoing correspondence and materials accurately and quickly.
• Utilize telecommunication equipment courteously and efficiently.
• Process information requests accurately and quickly as assigned.
• Operate and maintain, or refer for maintenance, routine office machinery.
• Process student enrollment or withdrawal and student personnel files in accordance with school system procedures as assigned.
• Maintain student personnel records in accordance with school system procedures as assigned.
• Assist with switchboard functions as needed.
• Maintain and communicate a general working knowledge of local school and school system public information, policies, procedures, and events with internal and external customers.
• Communicate with all parties in a businesslike, courteous, and efficient manner.
• Represent the division professionally in all aspects of communication.
• Help cultivate a responsive and customer-centered climate.
• Seek ways to be responsive to the needs of staff.
• Handle internal and external customers graciously and effectively.
• Direct inquiries to the appropriate division personnel as needed.
• Route incoming and outgoing correspondence accurately.
• Assist with new projects in the local school.
• Perform other duties as assigned.

Physical Demands:

• While performing the duties of this job, the employee is frequently required to sit for extended periods of time.
• The employee is also required to talk, hear, stand, and walk.
• The employee may be required to use hands to touch, handle, feel, and/or reach.
• The employee is occasionally required to stoop, kneel, or crouch.
• The employee must occasionally lift and/or move up to 25 pounds.
• Specific vision abilities required by this job include close vision, distance vision, color vision, depth perception, and ability to adjust focus.
• The employee is required to operate a motor vehicle in performance of duties.
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.