Office Adminstrator

NXTPoint Logistics provides a complete range of end-to-end supply chain solutions spanning from distribution, warehousing and fulfillment to managed logistics, transportation and final mile delivery. It leverages broad 3PL capabilities, market-leading technology and deep vertical industry expertise to help both large and small clients reach greater levels of efficiency, service and profitability. With over 30 owned facilities, more than 3.5 million square feet of warehouse space and an extensive partner network, NXTPoint Logistics offers the broad capabilities and reach of a large 3PL company while maintaining its commitment to being the most flexible and responsive provider in the industry. Learn more at nxtpointlogistics.com. Position Summary This position is responsible for the relationships and correspondence between the Customer, Operations, Independent Contractors and our Customers Customer Department. Position will assist Home Delivery Administration and Operations in carrying out their duties to complete the appropriate processes and procedures. Position Schedule The schedule for this position is Tuesday- Saturday from 10:30am-7:30pm Company Values Must understand and support the company’s written Mission Statement, Philosophy Statement, Value Statement, Vision, and Strategy. Essential Duties & Responsibilities Receive customer, client, and Independent Contractor phone calls and respond accordingly. Check e-mail regularly and respond appropriately. Correspond with the Central Office for customer relations, researching orders, and other location issues. Receive all previous day’s routes from local Operations Manager and scan to Home Delivery Administration. Responsible for full cycle oversight of BOL process, including follow up from previous day's BOLs, update delivery date for reschedules, prepare next day's deliveries, and file completed BOLs. Print out all Service Orders file appropriately. Scan service orders to appropriate departments. Enter notes and additional information for customer and Independent Contractors into appropriate system. Correspond with Warehouse Manager on customers’ orders. Research open and unassigned orders. Assist in printing daily manifest and organizing next day’s routes. Prepare Hot Shot print out for Warehouse. Check-In all returns. Enter FedEx orders received into spreadsheet. Other duties and tasks as assigned. Education & Experience High School Diploma, GED, or equivalent required. Two-year college degree preferred, but not required. Previous office experience preferred. Knowledge, Skills & Abilities Basic knowledge of Microsoft Excel, Outlook, Word and other MS Office products. Ability to work in a team environment and demonstrate flexibility and patience. Excellent organization and problem-solving skills. Good oral and written communication and interpersonal skills. Highly motivated, self-starter with the capability of taking multiple duties and challenges. Ability to sufficiently read, speak, and write English in order to understand and give directions, and to complete paperwork accurately. Ability to operate a variety of standard office equipment as dictated by the duties of the job and perform data entry and typing functions. Physical Demands & Working Conditions Work is primarily performed in a climate-controlled environment. Requires sitting, walking, and standing. Work performed requires the use of hands to control or feel objects and will utilize repetitive movements when entering data. Requires the use of clear speech communicated to others and understanding the speech of another person. Requires the ability to see details of objects within close range. *The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodation may be made available to individuals with disabilities to perform essential functions of this position. These physical demands include, but are not necessarily limited to: standing, sitting, walking, typing, hearing and talking for prolonged periods of time. Equal Opportunity Statement All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or status as a protected veteran. NXTPoint Logistics provides a complete range of end-to-end supply chain solutions spanning from distribution, warehousing and fulfillment to managed logistics, transportation and final mile delivery. It leverages broad 3PL capabilities, market-leading technology and deep vertical industry expertise to help both large and small clients reach greater levels of efficiency, service and profitability. With over 30 owned facilities, more than 3.5 million square feet of warehouse space and an extensive partner network, NXTPoint Logistics offers the broad capabilities and reach of a large 3PL company while maintaining its commitment to being the most flexible and responsive provider in the industry. Learn more at nxtpointlogistics.com. Why Join Our Team We’re always looking for caring leaders, innovators and team members who are passionate about bringing our customers exceptional logistics solutions. We are an enthusiastic team who have established a culture that values innovation, trust, teamwork, agility and caring. We foster an environment that celebrates your achievements and gives you opportunities to learn, grow and thrive in your career. Our Values TRUST We foster an environment of trust through our integrity and always doing the right thing the right way. We fulfill our promises to each other and our customers by being reliable, transparent and trustworthy. INNOVATION We strive to innovate, inspiring and encouraging passionate and creative ideas that solve customer problems and improve how we work. TEAMWORK We win together, as one team around the globe, respecting and encouraging the perspectives of others, with full commitment to each other, our customers and our common success. CARING We care about each other, our customers, partners and community. We provide a caring and safe environment that supports our employees' growth, development and well-being. AGILITY We are agile and flexible. We think and act quickly to creatively solve unique customer and employee challenges, while readily adapting to changing market needs. NXTPoint Logistics is an Equal Opportunity Employer All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability. EQUAL OPPORTUNITY EMPLOYER VETERANS/DISABLED #J-18808-Ljbffr