FMLA Coordinator

What Our Employees Have to Say:

BWC conducts an internal engagement survey on an annual basis. Some comments from our employees include:

• BWC has been a great place to work as it has provided opportunities for growth that were lacking in my previous place of work.
• I have worked at several state agencies and BWC is the best place to work.
• Best place to work in the state and with a sense of family and support.
• I love the work culture, helpfulness, and acceptance I've been embraced with at BWC.
• I continue to be impressed with the career longevity of our employees, their level of dedication to service, pride in their work, and vast experience. It really speaks to our mission and why people join BWC and then retire from BWC.

If you are interested in helping BWC grow, please click this link to read more, and then come back to this job posting to submit your application!

BWC's core hours of operation are Monday-Friday from 8:00am to 5:00pm, however, daily start/end times may vary based on operational need across BWC departments. Most positions perform work on-site at one of BWC's seven offices across the state. BWC offers flex-time work schedules that allow an employee to start the day as early as 7:00am or as late as 8:30am. Flex-time schedules are based on operational need and require supervisor approval.

What You'll Be Doing:

• Assists in the design, implementation, and ongoing maintenance of process-improvement initiatives for FMLA administration, supporting the transition to a centralized and standardized workflow.
• Serves as the primary point of contact for incoming FMLA requests and inquiries, maintaining accurate, confidential case files and electronic tracking systems. Reviews medical certifications and FMLA documentation for completeness, eligibility, and compliance, issuing required notices and determining approval, denial, or pending status.
• Monitors deadlines for certifications, recertifications, and designation notices, ensuring timely communication with employees, supervisors, and HR leadership.
• Interprets HR data from Cognos BI and Kronos to support data-driven decisions.
• Coordinates with ADA and Disability program staff to ensure alignment across leave-related programs and provides occasional backup for ADA compliance

At the State of Ohio, we take care of the team that cares for Ohioans. We provide a variety of quality, competitive benefits to eligible full-time and part-time employees*. For a list of all the State of Ohio Benefits, visit our Total Rewards website ! Our benefits package includes:

• Medical Coverage
• Free Dental, Vision and Basic Life Insurance premiums after completion of eligibility period
• Paid time off, including vacation, personal, sick leave and 11 paid holidays per year
• Childbirth, Adoption, and Foster Care leave
• Education and Development Opportunities (Employee Development Funds, Public Service Loan Forgiveness, and more)
• Public Retirement Systems ( such as OPERS, STRS, SERS, and HPRS ) & Optional Deferred Compensation ( Ohio Deferred Compensation )

*Benefits eligibility is dependent on a number of factors. The Agency Contact listed above will be able to provide specific benefits information for this position.

Qualifications

To Qualify, You Must Clearly Demonstrate:

3 years experience in human resources.

- Or completion of undergraduate core program in human resources, business or public administration AND 12 months experience in human resources.

- Or 1 year experience as Human Capital Management Analyst, 64612.

-Or equivalent of Minimum Class Qualifications For Employment noted above.

Job Skills: Human Resources

Major Worker Characteristics:

Knowledge of federal FMLA regulations, state leave policies*, and related HR procedures*; labor relations*; public relations; employee benefits (e.g., workers' compensation, unemployment compensation, disability insurance, social security, public employees' retirement)*; federal & state laws & rules governing fair employment practices (e.g., ADA, EEO); interviewing; technical writing.

Skill in use of operation of personal computer; Microsoft Office 365 applications; Kronos timekeeping*; Kronos leave case generation/maintenance*; SharePoint*.

Ability to analyze medical documentation for compliance with FMLA criteria; complete basic statistical analysis; define problems, use proper research methods to collect data; handle sensitive inquiries from & contacts with officials & general public; interact professionally with employees, supervisors, HR staff, and leadership; prepare meaningful, concise & accurate reports; manage confidential information with discretion.

(*) Developed after employment.