Account Manager

Job Summary The Account Manager will serve to set the overall strategy and objectives for the business related to Nidec Drives products in the HVAC and Refrigeration Market. The position requires a strategic mindset, deep industry knowledge, and a strong ability to collaborate across various functions to develop and execute effective market strategies. The primary responsibility is expanding current business with key customer accounts while driving total customer satisfaction and loyalty. Job Description Maintain and expand existing business with Tier1 & Tier2 accounts. Develop understanding of the regional market and identify new target customers. Extract key insights for future customer development and go‑to‑market strategies to support business strategic initiatives and drive growth. Push the strategy into the Regional Sales Directors&Area Sales Managers with support of the regional General Manager. Meet with key account customers in the HVACR group quarterly to improve relationships. Assist in developing marketing plans with specific objectives for the HVACR market segment. Maintain and update a sales “Tool Box” including marketing tools, training, application‑specific product information, pricing and playbook. Liaison between customer demands and plant demands. Manage sales forecasts and resolve commercial issues with key customer accounts. Process and organize customer quotations and inquiries. Process credits and RMAs accurately and in a timely manner. Maintain customer files and data including pricing, contracts, profiles and open/closed customer orders and requests. Actively acquire and help maintain product and system knowledge and updates in Salesforce. Create, maintain, and conduct analytics reporting across Oracle and Salesforce. Assist in the annual budget preparation. Qualifications & Experience Bachelor’s degree in Engineering or Business (required). Minimum 4years of relevant experience. Proficiency with Microsoft Word, Excel, and Oracle. Excellent written and verbal communication skills. Proficient with Salesforce (desirable). English language proficiency (required). Travel Requirements Approximately 25%–35% travel required, with interaction with internal and external customers. Equal Employment Opportunity Equal Employment Opportunity and affirmative action at Nidec. Nidec is an Equal Employment Opportunity (EEO) and affirmative action employer encouraging diversity in the workplace. All qualified applicants receive consideration for employment without regard to age, gender, gender identity, sexual orientation, race, color, genetic information, religious creed, national origin, physical or mental disability, protected veteran status, or any other characteristic protected by law. For more information regarding your EEO rights as an applicant, please visit the following website: #J-18808-Ljbffr