Access Coordinator II

Clinical Staff - Medical Ancillary Support

The Cancer Institute Front Desk II (Access Coordinator II) will meet, greet, and assists the public, answer telephones and/or will coordinate appointments, referrals, consults, tests and/or procedures, check-in and registers patients, check-out patients, and collect payments and issue receipts.

Minimum Qualifications:

• High school diploma/GED
• Two (2) years of customer service or healthcare experience
• Basic proficiency with computers (preferably MS Office)
• General knowledge of office machines including printers and scanners

Preferred Qualifications:

• Epic
• Experience in registration, billing, or scheduling in a healthcare environment
• Knowledge in basic medical terminology

Job Requirements:

• Schedules, reschedules, and coordinates appointments using the hospital systems by performing visit notifications of patients.
• Collects co-pays, deductible, and/or payments for patient account.
• Conducts pre-registration as needed, inputs and/or updates accurate patient information.
• Conducts insurance verification and benefits explanation by running eligibility on patients.
• Requests outside records and gathers outside medical records from referrals and files patient charts as needed.
• Works and completes workqueue daily.
• Assists other teams as needed.

Salary Information: $16.88 - hr

Required Documents to Apply:

• List of three Professional References (name, email, business title), Resume

Optional Documents:

• Proof of Veteran Status

Special Instructions to Applicants:

Recruitment Contact Information: Please contact View email address on click.appcast.io for any recruiting related questions.

All application materials must be uploaded to the University of Arkansas System Career Site

Please do not send to listed recruitment contact.

Pre-employment Screening Requirements: Annual TB Screening, Criminal Background Check

This position is subject to pre-employment screening (criminal background, drug testing, and/or education verification). A criminal conviction or arrest pending adjudication alone shall not disqualify an applicant except as provided by law. Any criminal history will be evaluated in relationship to job responsibilities and business necessity. The information obtained in these reports will be used in a confidential, non-discriminatory manner consistent with state and federal law.

Constant Physical Activity: Feeling, Hearing, Manipulate items with fingers, including keyboarding, Sitting, Talking

Frequent Physical Activity: Reaching, Repetitive Motion, Standing, Walking

Occasional Physical Activity: Crouching, Grasping, Kneeling, Lifting, Pulling, Pushing, Stooping

Benefits Eligible: Yes

University of Arkansas at Little Rock