ServiceNow Developer

Servicenow DeveloperSAIC is seeking a skilled and motivated ServiceNow Developer to join our team in support of an enterprise IT environment. The primary focus of this role is on the design, development, implementation, and enhancement of ServiceNow workflows and capabilities to address complex business and operational needs. The successful candidate will be responsible for developing custom modules, maintaining platform configurations, integrating ServiceNow with other enterprise systems, and ensuring adherence to best practices and security standards.This role involves collaboration with cross-functional teams, including stakeholders, system administrators, and process owners, to design scalable solutions that improve business processes, enable automation, and enhance operational efficiency. The ServiceNow Developer will work in a fast-paced, mission-critical environment to deliver innovative solutions that align with organizational goals.All work must be performed on-site in Springfield, VA.Key Responsibilities:Design and Development: Develop and customize ServiceNow applications, modules, and workflows to meet business and operational requirements, leveraging modern best practicesPlatform Configuration: Configure ServiceNow components, including UI policies, business rules, client scripts, workflows, ACLs, and system properties, to enhance platform functionality and usabilityIntegration Management: Design and implement integrations between ServiceNow and other enterprise systems and data sources using APIs, middleware, and scripted solutionsCustom Applications: Build custom ServiceNow applications and modules to address unique organizational needs, providing scalable and efficient solutionsAutomation & Optimization: Create and maintain automated workflows, streamline processes, and identify opportunities to improve service delivery through automationTroubleshooting & Maintenance: Perform diagnostics, issue resolution, and platform upgrades while minimizing service disruptions and ensuring system securityDocumentation: Create and maintain technical documentation, including design specifications, workflow diagrams, and operational procedures for ServiceNow configurations and applicationsStakeholder Collaboration: Work closely with stakeholders, project managers, process owners, and technical teams to translate business requirements into tailored platform solutionsQuality Assurance: Conduct testing and validation of ServiceNow configurations and custom applications to ensure performance, scalability, and compatibility with organizational standardsUser Support: Provide support and training to end-users and administrators, ensuring optimal use of the ServiceNow platform and expanding platform adoptionQualificationsEducation:High School Diploma/GEDCertifications (CWF Requirements):Candidates must satisfy Cybersecurity Workforce Framework (CWF) ID 621 (Software Developer – Intermediate Level) requirements, as outlined by Navy COOL. This requirement can be met by possessing one or more of the following qualifying certifications:ServiceNow Certified Application Developer (CAD)ServiceNow Certified Technical Architect (CTA)ServiceNow Certified System Administrator (CSA)ServiceNow Certified Implementation Specialist – IT Service Management (CIS-ITSM)ServiceNow Certified Implementation Specialist – IT Operations Management (CIS-ITOM)ServiceNow Certified Implementation Specialist – Customer Service Management (CIS-CSM)ServiceNow Certified Implementation Specialist – Human Resources (CIS-HR)ServiceNow Certified Implementation Specialist – Security Incident Response (CIS-SIR)OR This requirement can be met through:A Bachelor’s Degree in Cybersecurity, Computer Science, IT, or a related fieldExperience:2-5 years of professional experience managing and supporting enterprise-level ServiceNow environmentsTechnical Skills:Proficiency in JavaScript for scripting and customizations within the ServiceNow platformExperience developing and maintaining ServiceNow applications using ServiceNow Studio or Scoped ApplicationsAdvanced scripting knowledge, including Server-Side Scripts (Business Rules, Script Includes) and Client-Side Scripts (Client Scripts, UI Policies)Expertise in ServiceNow Glide API for database manipulation, API calls, and integrationsAbility to create and manage REST and SOAP APIs within ServiceNow for third-party integrationsExperience in creating and editing Workflows, Flow Designer, and Automated TasksClearance Requirement:Active TS/SCI clearance with the ability to obtain and maintain a TS/SCI with PolyWork Environment and Notes:On-Site Work: All work must be conducted on-site in Springfield, VAProgram Scope: Supports on-premises enterprise IT environments, including virtualized Windows servers, MS SQL Server databases, and networking layersSubcontractor Role: Responsibilities and compensation vary based on the subcontract agreement, with a competitive salary aligned to market rates and role-specific requirementsTarget salary range: $80,001 - $120,000. The estimate displayed represents the typical salary range for this position based on experience and other factors.SAIC accepts applications on an ongoing basis and there is no deadline. SAIC® is a premier mission integrator focused on advancing the power of technology and innovation to serve and protect our world. Our robust portfolio of offerings across the defense, space, intelligence, and civilian markets includes secure high-end solutions in mission IT, enterprise IT, engineering services, and professional services. We integrate emerging technology, rapidly and securely, into mission critical operations that modernize and enable critical national imperatives. We are approximately 23,000 strong; driven by mission, united by purpose, and inspired by opportunities. SAIC is an Equal Opportunity Employer. Headquartered in Reston, Virginia, SAIC has annual revenues of approximately $7.3 billion.