Customer Service Representative

• Handle high-volume inbound customer calls, providing prompt, professional, and friendly assistance
• Respond to customer inquiries, resolve concerns, and provide accurate information regarding products and services
• Deliver exceptional customer experiences through active listening, problem-solving, and effective communication
• Maintain accurate documentation of customer interactions and follow established processes and procedures
• Collaborate with team members and supervisors to meet customer satisfaction and service level goals
• Demonstrate adaptability and professionalism in a fast-paced call center environment
• Assist customers with basic troubleshooting and escalate complex issues when necessary
• Maintain a positive attitude and consistently provide high-quality customer service

• Minimum of 1 year of customer service experience, preferably in a call center, retail, or hospitality environment
• Demonstrated job stability, ideally with at least one year of tenure in previous positions
• Excellent verbal communication, interpersonal, and active listening skills
• Strong phone presence with a friendly, professional, and personable demeanor
• Ability to multitask, problem-solve, and remain organized in a fast-paced environment
• Dependable, motivated, and committed to delivering exceptional customer service
• Flexibility to work scheduled shifts between 7:00 AM and 7:00 PM
• Comfortable working in a hybrid environment

• Location: Rosemont, IL
• Work Model: Hybrid
• Employment Type: Contract-to-Hire
• Compensation: $18–$20 per hour
• Schedule: Shift availability between 7:00 AM and 7:00 PM
• Travel Requirements: None
• Benefits: LaSalle Network consultants are eligible to enroll in benefits. For additional information, visit

LaSalle Network is an Equal Opportunity Employer m/f/d/v.

All assignments are at-will and their duration is subject to change.