Director of Human Resources

Director of Human Resources

At Adopt-A-Family of the Palm Beaches, we believe every family deserves stability, dignity, and the opportunity to thrive. For more than four decades, we've worked to strengthen our community by providing housing, support, and hope to families experiencing or at risk of homelessness. When you join our team, you become part of a mission-driven organization that shows up every day to help families build brighter, more secure futures.

Reporting directly to the Chief Executive Officer, the Director of Human Resources leads and oversees all human resources functions, including employee relations, performance management, talent acquisition, compensation and benefits, training and development, workforce planning, compliance, and Human Resource Information Systems (HRIS).

This position serves as both a strategic business partner and a hands-on HR leader, responsible for developing and implementing people-focused initiatives while managing the daily operations of the Human Resources department. The Director fosters a positive, engaged, and high-performing workplace culture and ensures compliance with all applicable federal, state, and local employment laws and regulations while supporting the organization's mission, values, and strategic objectives.

Essential Functions

Human Resources Leadership & Strategy

• Serve as the organization's senior Human Resources leader, providing strategic guidance and support to the Chief Executive Officer and leadership team on workforce planning, employee engagement, organizational development, and talent management.

• Develop, implement, and evaluate HR programs, policies, and initiatives that support the agency's mission, culture, and strategic objectives.

• Assist the CEO and leadership team with short- and long-term strategic planning, succession planning, organizational design, and workforce development initiatives.

• Monitor industry trends, employment law changes, and HR best practices, recommending and implementing changes as needed.

Department Management & Supervision

• Direct the day-to-day operations of the Human Resources Department.

• Supervise, coach, and develop the Human Resources Assistant, providing guidance, training, and feedback.

• Establish departmental priorities, monitor workflow, and ensure timely completion of HR-related activities.

• Serve as a resource to employees and supervisors on HR policies, procedures, and employment-related matters.

Employee Relations & Performance Management

• Foster a positive, productive, and compliant work environment by providing guidance and support to employees and supervisors on employee relations matters, workplace concerns, conflict resolution, performance management, and policy interpretation.

• Lead and document workplace investigations and partner with supervisors and leadership to address employee performance and conduct issues, including coaching, corrective action, performance improvement plans, disciplinary actions, and separations.

• Coordinate with legal counsel and organizational leadership on complex employee relations matters and termination reviews when necessary.

• Manage and administer the organization's performance management processes, including 90-day, annual, and ongoing performance evaluations.

Talent Acquisition, Onboarding & Retention

• Lead the organization's recruitment and talent acquisition efforts to attract, hire, and retain qualified employees.

• Partner with hiring managers throughout the recruitment process, including job posting strategy, candidate screening, interviewing, selection, and offer recommendations.

• Develop and recommend employment offers, collaborating with the CFOO as appropriate and obtain final approval from the CEO.

• Oversee pre-employment screening processes, including background checks, employment verification, and onboarding compliance requirements.

• Facilitate new hire orientation and onboarding programs to support employee engagement and retention.

• Collaborate with leadership to identify current and future staffing needs and develop recruitment strategies accordingly.

Benefits, Compensation & HR Administration

• Oversee the administration of employee benefits programs, including health and welfare plans, retirement plans, leave programs, employee assistance programs, and voluntary benefits.

• Act as the primary liaison with benefit brokers, insurance carriers, retirement plan administrators, and HR vendors.

• Lead annual open enrollment activities, including planning, communication, system configuration, employee education, and auditing for accuracy.

• Provide guidance and support to employees regarding benefits, eligibility, and enrollment.

• Partner with the CFOO, Finance Team and HR staff to ensure accurate benefits administration, reconciliations, and compliance reporting.

• Evaluate benefit offerings and make recommendations to leadership to maintain competitive and cost-effective programs.

Training, Learning & Organizational Development

• Demonstrate understanding and commitment to Adopt-A-Family's mission.

• Assess organizational training and professional development needs through collaboration with leadership and employee feedback.

• Develop, coordinate, facilitate, and evaluate training programs that support compliance, employee development, leadership growth, and organizational effectiveness.

• Manage learning management system content and maintain employee training records.

• Participate actively in all agency staff meetings, team meetings and collaborative projects to support organizational goals and build professional skills.

• Promote a culture of continuous learning and professional development throughout the organization.

• Participate in professional development opportunities such as webinars, certifications, or cross-training within the organization.

Compliance and Risk Management

• Ensure compliance with all applicable federal, state, and local employment laws and regulations.

• Develop, implement, and maintain HR policies, procedures, and employee handbook provisions.

• Coordinate required employment-related reporting, recordkeeping, audits, and compliance initiatives.

• Participate in agency audits and inspections and prepare supporting documentation as required.

• Ensure compliance with background screening, driver qualification, training, and other regulatory requirements.

Human Resources Information Systems (HRIS) & Information Management

• Oversee the administration, maintenance, and optimization of the Human Resources Information System (HRIS).

• Ensure integrity, accuracy, and confidentiality of employee records and HR data.

• Provide training and support to employees and managers on HR systems and related technologies.

• Maintain organizational charts, workforce data, employee records, and HR reporting.

• Collaborate with the CFOO, IT consultants, and administrative staff to support employee technology access, account administration, and related systems.

Communication & Collaboration

• Foster strong working relationships across all departments to support employee engagement and organizational effectiveness.

• Communicate HR initiatives, policy changes, compliance updates, and workforce information effectively to employees and leadership.

• Assist with staff meetings, employee communications, and organizational initiatives as needed.

• Serve as a trusted advisor to leadership and employees.

Other Duties

• Perform other duties and special projects as assigned.

Requirements

Education & Certification

• Bachelor's degree in Human Resources, Business Administration, Public Administration, Organizational Leadership, Psychology or a closely related field required.

• Master's degree in Human Resources, Business Administration, Public Administration, Organizational Leadership, Psychology or a closely related field preferred.

• Professional Human Resources certification preferred (SHRM-CP, SHRM-SCP, PHR, or SPHR).

• Valid Florida driver's license and insurability under the agency's automobile insurance policy preferred.

Experience

• Eight (8) or more years of progressive Human Resources experience with increasing levels of responsibility.

• Three (3) years of experience in a Human Resources leadership or management role preferred.

• Demonstrated experience overseeing multiple human resources disciplines, including employee relations, talent acquisition, performance management, benefits administration, compliance, training and development, and HRIS administration.

• Experience supporting an organization of 50 or more employees preferred.

• Proven experience advising leadership on workforce planning, employee relations, organizational development, and human capital strategies.

• Experience conducting workplace investigations, managing employee relations matters, and administering disciplinary and performance management processes.

• Experience leading organizational change initiatives and implementing HR programs and policies.

• Nonprofit experience preferred.

Technical Proficiency

• Advanced proficiency with Human Resources Information Systems (HRIS); Paylocity experience preferred.

• Strong working knowledge of federal, state, and local employment laws and regulations, including FLSA, FMLA, ADA, EEO, COBRA, HIPAA, and related compliance requirements.

• Proficiency in Microsoft Office