Office Assistant III

Office Assistant III

Support Staff

Location: East Lansing, Michigan, United States

Area of Interest: Office/Clerical Support

Employment Type: Full Time (90-100%)

Union Status: Union

Remote Work: Remote-Friendly

Salary: Commensurate with Experience

College: College Of Social Science

Position Summary

Michigan State University actively promotes a dynamic research and learning environment in which qualified individuals of differing perspectives and cultural backgrounds pursue academic goals with mutual respect and shared inquiry.

The MSU School of Social Work, within the College of Social Science, is dedicated to educating students for ethical, competent, responsive, and innovative social practice, and to conducting and disseminating high quality research that improves the well-being of the most vulnerable in society. Our teaching, research, and outreach synergistically promote social justice, positive change, and solutions to the problems facing broad cross section individuals, families, groups, organizations, and communities. More than 600 students are enrolled in our CSWE- accredited BASW and MSW programs, and our PhD program.

This position provides comprehensive administrative and operational support to the Continuing Education (CE) and Academic Programs teams. Responsibilities include supporting team administrators with webinar registration and hosting, verifying certification completion for various CE and MSW certificate programs, coordinating communications and scheduling, preparing reports, assisting with travel arrangements, performing data entry, and providing logistical support for in-person training and student orientation activities.

The position provides operational support to CE and Academic Programs through telephone and email assistance, responding to inquiries, troubleshooting administrative and enrollment-related issues, maintaining accurate records, and assisting with the preparation of monthly operating statements for Continuing Education.

Financial responsibilities include processing visitor travel reimbursements and preparing and processing various EBS transactions and documents, including disbursement vouchers, vendor processing, cash deposits, requisitions, purchase orders, and other related financial transactions.

This position serves as a backup to the Graduate Academic Program Coordinator, providing support with email correspondence, enrollment activities in Student Information System (SIS), working in Slate and other graduate program functions as needed.

Additionally, the position provides administrative support to the Undergraduate Director and Advisor, assisting with program-related and admission activities and student needs. The position may also be assigned to other office responsibilities, special projects, and administrative duties as needed to support the overall operations of the department.

Minimum Requirements

Knowledge normally acquired through a high school education; three to five years of related and progressively more responsible or expansive work experience in word processing, spreadsheet, database and/or desktop publishing software; presentation and webpage software; typing and filing; maintaining accounting ledgers; or an equivalent combination of education and experience.

Desired Qualifications

Bachelor's degree in Human Services or Business with three to five years of related and progressively more responsible or expansive University work experience in university systems, experience with Microsoft Word, Excel, Access, Microsoft Teams, Publisher, PowerPoint software, EBS, and Kuali; knowledge of University policies and procedures; ability to interpret information in order to coordinate projects, detail-oriented, excellent communication, grammar, writing and editing skills, strong interpersonal skills, ability to manage highly sensitive and confidential information and the need for discretion.

Equal Employment Opportunity Statement

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship, age, disability or protected veteran status.

Required Application Materials

Resume

Cover letter that addresses how candidates meet the minimum and desired qualifications.

Provide three names and contact information for professional references.

Work Hours

STANDARD 8-5

Website

Bidding Eligibility ends August 25, 2026 at 11:55 PM