Customer Service Representative

Description

1. Home
2. Search Jobs
3. Job Description

Customer Service Representative

Contract: Tampa, Florida, US

Salary Range: 20.00 - 21.00 | Per Hour

Job Code: 370414

End Date: 2026-08-14
Days Left: 3 days, 10 hours left

Apply

Position: Customer Service Representative (Level III)
Client: Banking industry
Job duration:12 Months (Possibilities of extension OR conversion to FTE)
Location: Tampa, FL 33634, USA

Payrate : $20 - $21 per hour

Benefits :

The Company offers the following benefits for this position, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, 401(k) retirement plan, life insurance, long-term disability insurance, short-term disability insurance, paid parking/public transportation, (paid time , paid sick and safe time , hours of paid vacation time, weeks of paid parental leave, paid holidays annually - AS Applicable)

Job Description :

• Department- 401k Retirement and Benefits
  Retirement and Benefits support participants in employer sponsored 401(k), pension, and non-qualified deferred compensation plans.
• Provides participants with clear information on their accounts, guides them through how to execute transactions, and completes error-free processing of financial transactions.

Required-

• Requirement of 2 or more years of customer service experience.
• Must possess to navigate between multiple screens/systems and keep the client/internal partner fully engaged, while quickly and accurately typing relevant notes and information
• Computer Literacy and proficient in using Outlook, Word, and PowerPoint is a REQUIREMENT
• Ability to demonstrate flexibility and work well under pressure in a fast paced, high call volume, and constant changing call center environment
• Strong communications, great grammar, and the ability to communicate with management, peers, and clients
• Robust customer service and the ability to resolve and de-escalate difficult situations and prevent client dissatisfaction with respect and poise
• Positive attitude that embracing coaching as an opportunity to improvement in current role
• Ability to handle confidential matters and sensitive information in a responsible manner.
  Ambitious and self-motivating

Job Requirement

• Customer service
• customer support
• customer care

Reach Out to a Recruiter

• Recruiter
• Email
• Phone
• Monika Jarele
• View email address on click.appcast.io
• View phone number on click.appcast.io

Apply Now