Bilingual Case Manager

Reports to: Sierra Austin, IPS Director

Number of Direct Reports: 0

Pay Range: $44,000 annually

Location: Teen Center, 2034 N Mascher Street, Philadelphia, PA 19122

Number of Openings: 1

• Conduct intakes and comprehensive needs assessments.
• Create and maintain individualized service plans.
• Connect participants with community resources and services.
• Coordinate referrals and follow up on the support provided.
• Monitor progress and provide ongoing case management.
• Keep accurate, timely case notes, reports, and program documentation.
• Collaborate with Xiente staff, community organizations, and partners.
• Advocate for participants and help them navigate barriers.
• Support personal, educational, employment, and self-sufficiency goals.
• Attend required meetings, trainings, and program activities.
• Complete any other duties as assigned by the supervisor.

• Bachelor's degree required in social work, criminal justice, sociology, human services, counseling, psychology, or a related field.

• At least one year of experience in case management, social services, workforce development, behavioral health, community services, or a related field.
• Experience with diverse populations and community-based programs preferred.

• Bilingual (English and Spanish) required.
• Strong written and verbal communication skills.
• Strong organizational and time-management skills.
• Proficiency with Microsoft Office and electronic documentation systems.
• Ability to work independently and manage multiple priorities.
• Compassion, dependability, and resourcefulness, with the ability to build trust with participants.
• Strong advocacy and problem-solving skills.
• A commitment to accurate and timely documentation.

• This position is full-time and onsite at the Teen Center, 2034 N Mascher Street, Philadelphia.
• The schedule is Monday through Friday, 10:00 a.m. to 6:00 p.m.
• This role sits in Xiente's Intensive Prevention Services (IPS) program.
• The caseload is up to 17 cases.

• Full Health Coverage - Medical, Vision, and Dental
• Paid Vacation and Sick Time
• 401(k) with Company Match
• Supportive Team Environment
• Opportunities for Professional Development

About Recruiting Firm, Riderflex:
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