Mental Health Case Manager

Job Description

Job Description

The Blended Case Manager is responsible for developing, coordinating, and implementing services for consumers as identified in the service plan. Responsibilities include providing case management, service planning, and coordination of services with other agency providers to meet the client’s needs along with supportive counseling. The Blended Case Manager will also provide advocacy in order to help consumers set and achieve recovery goals and empower consumers to increase self-advocacy.

Required Qualifications:

• 12 credits in coursework related to Human Services, Psychology or related field
• One or more years of direct clinical experience working with children, youth and families
• Manage a varied work schedule Monday-Friday between 8:30am - 8:30pm, including 3 required evenings per week

Preferred Qualifications:

• Bachelor’s degree in Human Services or related field
• Bilingual in Spanish.

Program Specific Responsibilities:

• Assist in the completion a comprehensive assessment and treatment plan for each individual client who has been referred for services.
• Assure all consumers on the assigned caseload receive an environmental matrix to identify skill deficits and strengths to establish treatment goals.
• Complete a written strength assessment, develop and implement a written service plan for each consumer assigned to the caseload.
• Provide services that diffuse or resolve crises in order to prevent unnecessary use of emergency rooms, in-patient services and mental health court.
• Connect the consumer to behavioral health and social service agencies to assure there are no gaps in service.
• Make home, school, hospital and community-based visits on a daily basis. Must be able to travel throughout Delaware County to meet face to face with clients, families, schools, providers etc. as based on client needs.
• Utilize IPAD and cell phone provided to complete documentation tasks and outreach to clients, providers, coordinate resources etc.
• Familiar with and able to access community resources and child serving systems in Delaware County.
• Participate in weekly team meetings and supervision
• Assume case load of up to 30 clients and achieve billable hour requirements per week.
• Provide on call support for 24/7 mental health crisis support in a rotation with other program staff.
• Use and implement the 5 core values of Trauma-Informed Care in all work practices - Safety, Trustworthiness, Choice, Collaboration, & Empowerment.

Compensation and Benefits:

• Hourly rate of $19 an hour
• Annual Salary Increase 
• Flexible Hybrid Schedule allows for Work/Life Balance
• Monthly Reward Structure for exceeding billing requirement
• Medical and Vision Benefits offered on first day of employment, 3 plan options offered by Independence Blue Cross
• Dental Benefits offered on first day of employment, 2 plan options offered by Guardian
• Ancillary Benefits offered on first day of employment, such as Accident, Critical Illness, Cancer, Short Term Disability
• Employer Paid Long Term Disability and $50,000 Life Insurance Policy
• 9 Paid Holidays
• 17 days of Paid Time Off with additional days added through years of service
• Paid Parental Leave
• Tuition Reimbursement 
• 401K plan with company match and profit sharing
• Mileage and Expense reimbursement for travel and training
• Company Issued Equipment
• Clearance Reimbursement

*Eligibility Requirements apply

Child and Family Focus is an equal opportunity and drug free employer. We provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, veteran status, gender identity, or genetics. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

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