Key Account Manager - Hartford CT (Nuclear Medicine)

Key Account Manager - Hartford CT (Nuclear Medicine)

At Lantheus we are purpose-driven, and every employee plays a vital role in our success. We're dedicated to cultivating a high-growth, forward-thinking culture where innovation thrives and diverse perspectives drive meaningful progress.

Join us and be part of a company where your contributions make a real impact, because we know someone's health is in our hands.

The Key Account Manager-Nuc Med contributes to the sales strategy and execution through meeting and exceeding sales and profit objectives in their allocated geography. This will require cross functional teamwork with development and execution of a territory business plan involving contracts with imaging centers, onboarding and training of new sites and maintenance of relationships with stakeholders in imaging sites to include but not limited to physicians, technologists, administrator, and purchasing. The KAM will provide product education to Nuclear Medicine physicians, technologists, and supporting staff. Collaboration with Pharmacy Manufacturing Facilities (PMFs) and appropriate sales team that supply product to allocated geography is necessary. This position covers all aspects related to product use and purchase within Nuclear Medicine/Medical Imaging including direct HCP and customer engagement and reports to the Nuclear Medicine Regional Sales Director.

The Key Account Manager is the primary customer facing Lantheus Holdings professional tasked with contracting, training, educating, and onboarding the Nuclear Medicine professionals on Lantheus Holdings products, specifically PYLARIFY. The NOAM will cultivate and maintain productive customer relationships to include HCPs, Advanced Practice Providers, Nurses, Pharmacists, Department Administrators, and other key medical and administrative personnel in Nuclear Medicine/Medical Imaging. These activities will contribute to Lantheus being the preferred partner in the Prostate Cancer Imaging community.

The KAM is responsible for the creation, coordination, and implementation of a strategic and tactical business plan for their assigned territory and execution of agreed tactics focused on driving uptake and demand while representing a consistent Patient First approach. The KAM will collaborate with stakeholder functions (e.g., PCAMS, National Accounts Director, PMFs, Marketing, Market Access, Medical Science, Commercial Operations, Supply Chain, Finance, Corporate Development and Sales Force Effectiveness) to optimize the customer experience and maximize business outcomes, contributing to the global revenues and growth expectations for the portfolio.

Qualified candidates must demonstrate a high clinical acumen, collaborative and supportive team approach and an increasing record of success in their ability to intrench products and grow market share through effective communication, innovative solutions, and tactical product strategies.

This is a remote position open to applicants authorized to work for any employer within the United States.

Essential Capabilities/Competencies:

• Develop and execute a territory business plan that effectively drives desired sales outcomes in Nuclear Medicine/Imaging Centers within a specified timeframe in assigned geography.
• Prioritize initiatives and drive focus on high impact opportunities; monitor Performance Dashboards to analyze, interpret, and execute actionable sales efforts, prioritizing customers, and strategic solutions to exceed targets.
• Conduct regular business analyses of the local market(s)customers, payers, competition, key stakeholders, and sales trends to create, implement, and update business plans to achieve access, use and sales goals. Collaborate with customers to identify all PYLARIFY referring physicians to an imaging center as well as referrals for conventional imaging for Prostate Cancer and share data with PYLAM partner.
• Identify and contract with new imaging customers and advance to product utilization including formulary approval, renewal of existing contracts.
• Develop and adhere to a call plan including close communication with key customers; actively address issues and concerns; strive to make our customers and their patients have a positive experience with PYLARIFY, our PMF partners and our company.
• Onboard new customers, through education and training on the proper use of PYLARIFY. This will include SNMMI VOICE credit presentations, in-services, Speaker Programs and coordination with Market Access and other resources.
• Ensure account strategies are effective and aligned with regional and national sales objectives to drive positive outcomes. Onboard and facilitate to first dose all national account opportunities as directed by Franchise National Account Director.
• Collaborate with field sales effectiveness team and manager to develop yourself, implement suggestions, programs, and/or changes to meet desired outcomes.
• Always promote PYLARIFY in line with approved PI.
• Develop relationships with all PET Readers in customer accounts. Maintain elevated level of contact with KOL's in Nuclear Medicine/Medical Imaging.
• Collaborate with Marketing and Physician Liaisons of customer imaging centers.
• Foster an integrated customer account strategy with PYLAM(s) and drive the cultivation and synergy among Medical Affairs, Marketing, Market Access, Customer Excellence and all related work teams including PMF's aimed at growth and continuous improvement; identify and provide market intelligence about trends in patient / disease management, competing technologies, reimbursement issues, etc. that may impact the appropriate usage of Lantheus Holdings' products. A consistent and recurring cadence of calls with partners.
• Identify potential reimbursement obstacles and work with Market Access to effectively resolve.
• Develop sales leads and demo opportunities for AI.
• Ensure a compliant, ethical culture to promote Lantheus Holdings products and adhere to the highest ethical standards.
• Additional projects and initiatives as requested.

Minimum Skills, Experience and Education:

• 2+ years contracting experience with healthcare entities; strong influencing and negotiation skills.
• Demonstrated abilities to analytically assess and communicate business performance including attainment of goals and objectives, the allocation of resources and commercial operations that directly impact product sales in assigned geography; Experience building Key Account Plans
• Communicate ideas and information, both verbally and written, in a persuasive and appropriate manner; ability to communicate complex or technical content in a convincing way to clinical, technical, and non-technical audiences.
• Proficient MS Office and CRM skills
• Experienced in managing multiple projects simultaneously and delivering results in a timely manner, effective management skills in environment of ambiguity.
• Effective collaboration skills with internal and external stakeholders; the ability to work at peer-level with experienced technical and commercial experts.
• Works within Ethics and Compliance policies
• Works to ensure a diverse and inclusive environment free from all forms of discrimination and harassment.

Preferred:

• Certified Nuclear Medicine Technologist with 5+ years of demonstrated sales success in Nuclear Medicine Diagnostic and Radioligand Therapy OR 5+ experience in urology, oncology, imaging, nuclear medicine, radiopharmaceuticals, or another complex specialty sales environment.
• Clinical and/or technical discipline knowledge of PET/CT Imaging and PET radiopharmaceutical manufacturing
• Experience as a speaker for SNMMI or equivalent trade organization.
• Experience conducting live in-services on product utilization.
• Experience working with Market Access and Medical Science Liaisons

Other Requirements:

• Field based remote role requiring routine overnight travel up to ~60% and periodic weekend work.
• Valid driver's license

Please be aware that Lantheus has a Mandatory COVID-19 Vaccination Policy applicable to this position.

Core Values:

• Let people be their best
• Respect one another and act as one
• Learn, adapt, and win
• Know someone's health is in our hands
• Own the solution and make it happen