Service Associate

Fleet Operations Support

The Mission Readiness team is looking for a dedicated individual to support daily fleet operations. This role is essential in ensuring that our vehicles and test site are maintained to a high standard, meeting regulatory requirements, and supporting our operational testing needs.

Required Skills & Qualifications

• 2 - 4 years of work experience
• Ability to lift up to 50 pounds and use carts, dollies, hand trucks, and other gear to move items around
• Ability to go up and down stairs, as well as stand, walk, push, pull, squat, bend, kneel, and reach during shifts
• Must have a valid driver's license with a clean/excellent driving record
• Possess a "get it done" attitude and a sense of urgency to resolve problems and tasks
• Proven ability to problem solve and deliver in high-pressure situations
• Proven ability to multi-task and manage multiple projects and deliverables
• Excellent written/verbal communication skills
• Works well in a team environment
• Must comply with the Substance Abuse Policy
• Pass a background check, MVR (Motor Vehicle Record) check, and drug screen
• Prior work experience at client or in client's industry
• Applicants must be able to work directly for Artech on W2

Preferred Skills & Qualifications

• Technical trade school certificate or Associate Degree in automotive repair
• Proficiency with Jira/Confluence/MS Office/Google Suites
• Experience working in a fast-paced environment

Day-to-Day Responsibilities

• Supporting company milestones and optimizing drive operations across multiple locations
• Ensure the vehicles, equipment, and workplace are clean and ready for use
• Provide logistical support for the movement and storage of vehicles and equipment
• Assist with paperwork and documentation related to vehicle readiness
• Perform routine fueling of our test vehicles and supporting equipment
• Execute mission prep procedures, including launching software across several devices per vehicle, verifying SW and HW configurations, capturing requested data, and escalating issues
• Support the readiness of spare parts and the associated inventory
• Provide support with direct ingesting vehicles as well as deploying SW
• Provide hands-on technical support to the BaseOps technicians (fluid changes, part replacements, wiring checks, etc.)
• General testing support (documentation, pre-mission assistance, cone courses, obstacles, traffic control, support vehicle driving)