Office Services Associate

Job Description

Job Description

We are looking for an Office Services Associate to support daily administrative and document services operations for a client site in California. This long-term contract position is ideal for someone who enjoys hands-on office support work, takes pride in accuracy, and can manage multiple tasks in a small office environment. The role focuses on print, copy, mail, scanning, and general back-office coordination while delivering responsive service to internal teams and clients.

Responsibilities:
• Manage day-to-day copy, print, scanning, mail, and intake activities while following established service procedures.
• Operate office production equipment to complete routine print requests, including setting up jobs, monitoring output, and handling basic machine functions.
• Review work requests for completeness before starting assignments and maintain accurate service logs for completed tasks.
• Organize assignments by urgency and due time to ensure materials are processed and delivered within committed deadlines.
• Communicate proactively with clients, supervisors, or team members regarding job status, timing concerns, or service issues.
• Resolve minor equipment or workflow problems and escalate more complex issues when additional support is needed.
• Replenish paper, toner, and other supplies to keep machines ready for continuous use.
• Check completed work for quality and accuracy to help maintain high service standards.
• Support a small three-person office by assisting with general office services needs and related administrative tasks as required.• High school diploma or equivalent required.
• At least 1 year of experience in office services, copy/print support, mailroom operations, or a similar administrative environment.
• Ability to handle basic print production tasks, including sending files to print and operating office machines safely and effectively.
• Familiarity with scanning documents, document handling, and mailroom processes.
• Strong customer service skills with the ability to work effectively with clients and colleagues from varied backgrounds.
• Solid organization skills, close attention to detail, and the ability to manage deadlines in a fast-paced setting.
• Comfortable handling confidential information with discretion and sound judgment.
• Ability to lift up to 50 pounds regularly and remain standing for much of the workday.