Director, ETF Services

Director, US Lead Registered - ETF

At BNY, our culture allows us to run our company better and enables employees’ growth and success. As a leading global financial services company at the heart of the global financial system, we influence nearly 20% of the world’s investible assets. Every day, our teams harness cutting-edge AI and breakthrough technologies to collaborate with clients, driving transformative solutions that redefine industries and uplift communities worldwide.
Recognized as a top destination for innovators, BNY is where bold ideas meet advanced technology and exceptional talent. Together, we power the future of finance – and this is what #LifeAtBNY is all about. Join us and be part of something extraordinary.
We’re seeking a future team member for the role of Director to join our ETF team. This role location is Lake Mary, FL (4 days in office expectation).

In this role, you’ll make an impact in the following ways:

• Direct a Fund Accounting area consisting of multiple teams responsible for accounting services including determining net asset values, calculating fund performance, allocating expenses, and preparing reports
• Manage financial and human resources for the unit, ensuring teams operate effectively to meet goals and objectives
• Set guidelines for determining net asset value (NAV) across various fund sectors and promote consistency across product areas
• Oversee client relationship management, ensuring service levels meet client needs and resolving client issues
• Participate in sales efforts including RFP and RFI preparation and presentations
• Provide oversight and guidance on financial statement disclosures and resolve complex escalated issues
• Lead analysis of GAAP and/or IFRS rules to assess regulatory impacts and develop compliance policies
• Set guidelines and priorities for drafting financial reports and communicate complex accounting details to clients
• Recruit, direct, motivate, and develop staff to maximize individual and team performance
• Manage relationships with senior auditors and clients to ensure accurate financial reporting and fund performance depiction
• Oversee multiple Fund/Client Accounting teams through subordinate managers and contribute to achieving team objectives

To be successful in this role, we’re seeking the following:

• Bachelor’s degree in accounting or equivalent combination of education and experience
• 10+ years of total work experience with at least 3-5 years in management preferred
• Experience in fund accounting and client relationship management
• Big 4 accounting firm experience preferred
• Proven people leadership skills with ability to recruit, develop, and motivate teams

At BNY, our culture speaks for itself, check out the latest BNY news at:

Here’s a few of our recent awards:
• America’s Most Innovative Companies, Fortune, 2025
• World’s Most Admired Companies, Fortune 2025
• “Most Just Companies”, Just Capital and CNBC, 2025

Our Benefits and Rewards:
BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life’s journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter.

BNY is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans.