Customer Support Specialist
Full-time
AJ Media
At AJ Media, our brands live and die by the customer experience. We need someone who can handle high volumes of inbound support while making every single customer feel like they're our only customer. If you're a problem-solver who takes pride in turning frustrated shoppers into brand evangelists, we want you. You'll be the first line of defense and the last line of trust for our customers. From order inquiries to returns and escalations, you'll handle it all — with speed, empathy, and an obsession for getting it right. What You'll Do Respond to inbound customer inquiries across email, live chat, and social DMs with speed and accuracy Resolve order issues, shipping delays, returns, exchanges,...
Vacancy posted 18 hours ago
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