Representative Lead, BPS Middle Office
$87.29k - $148.39kFidelity National Information Services
FIS Middle Office Operations Leader
We are FIS. Our technology powers the world's economy and our teams bring innovation to life. We champion diversity to deliver the best products and solutions for our colleagues, clients and communities. If you're ready to start learning, growing and making an impact with a career in fintech, we'd like to know: Are you FIS?
About the Role
You will lead middle office operations supporting structured finance portfolios, such as CLOs, CDOs, and syndicated loans. As a point of contact for clients, you will oversee financial processes, ensure data integrity, and drive service excellence. This role focuses on delivering accurate reporting, managing risk and compliance activities, and improving operational efficiency. Success is defined by high-quality client outcomes, strong stakeholder relationships, and efficient, scalable processes.
What You Will Be Doing
- Oversee daily middle office operations for assigned client portfolios, ensuring accuracy and timeliness
- Manage cash flows, reconciliations, trade settlements, and waterfall calculations across complex structures
- Serve as primary client contact, resolving operational issues and delivering responsive service
- Produce and review financial and investor reports aligned to client and regulatory requirements
- Conduct compliance testing and monitor covenant and portfolio activity
- Collaborate with internal and external stakeholders to resolve discrepancies and improve workflows
- Lead root cause analysis and implement solutions for complex operational challenges
- Support team leadership activities including mentoring, performance feedback, and workload planning
- Drive process improvements, automation, and standardization to enhance scalability and efficiency
Required Qualifications
- Bachelor's degree in finance, business administration, or equivalent practical experience
- Experience in financial services operations supporting structured or institutional assets
- Strong knowledge of structured finance products such as CLOs, CDOs, and syndicated loans
- Proven expertise in cash reconciliations, transaction processing, and financial reporting
- Experience performing waterfall calculations and compliance testing
- Advanced analytical skills with ability to interpret financial data and identify discrepancies
- Strong stakeholder management skills with ability to influence and communicate effectively
- Demonstrated ability to manage priorities, solve complex problems, and deliver high-quality outcomes
Preferred Qualifications
- Experience with trust or middle office platforms (e.g., CDO Suite, WSO, Solvas)
- Familiarity with corporate trust securities and alternative investment operations
- Experience leading teams or mentoring junior colleagues
- Advanced Excel or data analysis capabilities, including financial modeling or automation techniques
- Knowledge of regulatory and compliance requirements related to structured finance
What We Offer You
At FIS, you can grow your career as far as you want to take it. Here's what else we offer:
- Opportunities to make an impact in fintech
- Personal and professional learning
- Inclusive, diverse work environment
- Resources to give back to your community
- Competitive salary and benefits
FIS is committed to providing its employees with an exciting career opportunity and competitive compensation. The pay range for this full-time position is $87,290 - 148,390 and reflects the minimum and maximum target for new hire salaries for this position based on the posted role, level, and location. Within the range, actual individual starting pay is determined by additional factors, including job-related skills, experience, and relevant education or training. Any changes in work location will also impact actual individual starting pay. Please consult with your recruiter about the specific salary range for your preferred location during the hiring process.
Fidelity National Information ServicesVacancy posted 1 day ago
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