Senior Software Engineer - Salesforce

JOB DESCRIPTION

We are seeking a Senior Salesforce Engineer to design, build, and scale enterprise-grade solutions on the Salesforce platform. This role requires strong technical depth, architectural thinking, and sound judgment in choosing between low-code, no-code, and pro-code approaches based on scalability, maintainability, and business needs.

The ideal candidate has hands-on experience across Salesforce core development, Sales Cloud, Partner Portals, and Salesforce Data Cloud, along with experience leveraging AI-driven solutions using leading LLM platforms. Experience with Salesforce Industries Cloud (especially Health Cloud) and Digital Insurance solutions is highly desirable.

RESPONSIBILITIES

• Design, develop, and deploy Salesforce solutions using Apex, Lightning Web Components (LWC), Flows, and Flow Orchestration
• Apply strong engineering judgment to select the appropriate no-code, low-code, or pro-code solution to meet functional, performance, and scalability requirements
• Build and enhance Partner Portals / Experience Cloud solutions for external users
• Develop and optimize solutions on Salesforce Sales Cloud
• Implement and integrate Salesforce Data Cloud to enable unified, real-time customer insights
• Design and support Revenue Cloud Advanced solutions, including product configuration, pricing, and billing workflows
• Leverage Agentforce to implement AI-assisted workflows and intelligent automation
• Design, integrate, and operationalize AI-powered features by working with large language models (LLMs), including OpenAI and Anthropic models (e.g., Opus, Sonnet), to enable conversational interfaces, automation, summarization, and decision-support use cases
• Collaborate with architects and platform teams to integrate AI services securely and responsibly within Salesforce applications
• Design and build integrations using REST/SOAP APIs, Platform Events, and middleware tools
• Enforce best practices for security, data access, sharing, performance, and scalability
• Participate in solution design discussions, peer code reviews, and release management
• Collaborate with product, business, and architecture teams to translate requirements into scalable technical solutions
• Mentor junior engineers and promote best practices in Salesforce development and platform governance
• Support CI/CD pipelines and Salesforce DevOps processes

QUALIFICATIONS

• BS in Computer Science or equivalent technical field.
• 4+ years of hands-on Salesforce platform experience with strong expertise in Apex, Lightning Web Components (LWC), Salesforce Flows and Flow Orchestration, and Salesforce Sales Cloud
• Experience with Salesforce Health Cloud
• 2+ years of experience with Salesforce Partner Portals / Experience Cloud
• 2+ years of experience with Salesforce Data Cloud
• 1+ year of experience with Revenue Cloud Advanced
• 1+ year of experience with Agent force
• Solid understanding of Salesforce security model, role hierarchy, sharing rules, and data modeling
• Experience designing and consuming APIs and enterprise integrations
• Salesforce Certifications (Required):
  • Salesforce Platform Developer I
  • Salesforce Platform Developer II
  • Salesforce Administrator Certification
• Demonstrated ability to make sound architectural decisions across low-code, no-code, and pro-code solutions
• Ability to identify key issues and details, and present understandable alternatives to both technical and non-technical individuals
• Ability to create and maintain technical documentation to support the testing, installation, operations, deployment and maintenance of products
• Proven ability to effectively present data to facilitate understanding of findings
• Ability to solve complex problems using analytical and creative problem-solving skills for design, development and testing of systems
• Competent at adhering to organizational processes and procedures including but not limited to scrum and various design artifacts.
• Knowledge of agile development methodologies
• Life-long learner, process improver
• Preferred / Nice-to-Have Qualifications
  
  • Experience with Digital Insurance platforms or insurance domain solutions (policy lifecycle, underwriting, claims, partner/producer portals)
  • Experience implementing AI/LLM solutions within enterprise applications
  • Salesforce Technical Architect Certification (preferred)
  • Additional Salesforce certifications (Data Cloud, AI, Revenue Cloud, Industries)
  • Experience with Salesforce DevOps tools (Git, Copado, Gearset, CI/CD)
  • Familiarity with Agile/Scrum methodologies
  • Experience working in regulated industries such as insurance, healthcare, or life sciences
  Base Pay Information
  The national base pay range at the end is a good-faith estimate of what Delta Dental may pay for new hires. Actual pay may vary based on Delta Dental's assessment of the candidate's knowledge, skills, abilities (KSAs), related experience, education, certifications and ability to meet required minimum job qualifications. Other factors impacting pay include prevailing wages in the work location and internal equity.
  Pay Grade 21. $80,500 - $174,300

ADDITIONAL INFORMATION

Behind the smile! We are dedicated to safeguarding the health and financial stability of our employees and their loved ones. This commitment extends beyond the workplace to foster personal growth and holistic wellbeing. Our life-changing rewards package includes:

• Competitive base and incentive pay
• 401(k) with robust matching and non-matching contributions
• Rich medical & pharmacy benefits
• 100% employer-paid dental and vision benefits
• Holistic wellbeing program with deep financial incentives
• Generous paid time off plus 12 paid holidays and your birthday off
• Culture of growth and learning: career development; tuition reimbursement; recognition program
• Family support: adoption assistance, fertility treatment, child, elder & pet care assistance
• Social responsibility and volunteer opportunities
• Employee discount program

Fair Chance Ordinances and Criminal Background Considerations


This position requires that the applicant undergo a background check. Qualified applicants with arrest or conviction records will be considered for employment in accordance with any applicable federal, state or local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance, the City of Los Angeles Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and/or New York Corrections Law Article 23-A.

Important Work Authorization Information


Please note, Delta Dental will not sponsor applicants for work visas for this position.

#LI-Hybrid

ABOUT THE TEAM

At Delta Dental, we're behind millions of smiles and counting. For over 68 years, we've served our communities by increasing access to affordable, quality care - but that commitment to care extends beyond the people we serve, to the dedicated employees who make those smiles genuine. We've come this far by building fair programs that offer opportunities for advancement, create meaningful connections and improve the lives of our employees and their families. Because we know that when we take exceptional care of each other, we can make a positive impact for all.

We champion an inspirational workplace through our commitment to trust, service, excellence and innovation. Joining us means working for a company that offers stability and balance, opportunities for leadership at all levels, and a work environment focused on teamwork and camaraderie.

Discover the smiling faces behind Delta Dental and experience our values and culture in action by connecting with us on social media. Follow Delta Dental Ins. on Facebook and Instagram, #LifeatDDins on Facebook and Instagram, Delta Dental Ins. on Twitter and Delta Dental Ins. on LinkedIn. If you've got an appetite for innovation and want to be a part of a team that's transforming the future of health care, join us!

Since 1955, we have offered comprehensive, high-quality oral health care benefits to millions of enrollees and built the strongest network of dental providers in the country. The Delta Dental of California network includes affiliates Delta Dental Insurance Company; Delta Dental of Pennsylvania; Delta Dental of New York, Inc.; Delta Dental of the District of Columbia; Delta Dental of Delaware, Inc.; and Delta Dental of West Virginia, providing dental benefits to more than 31 million people across 15 states, the District of Columbia, Puerto Rico and the Virgin Islands.

The company and its affiliates are part of Delta Dental Plans Association (DDPA), a not-for-profit national association based in Oak Brook, Illinois. Through our national network of Delta Dental companies, we offer dental coverage in all 50 states, Puerto Rico and other U.S. territories. We offer vision coverage through DeltaVision in 15 states and the District of Columbia. Collectively, we deliver benefits to more Americans than any other dental insurance company.

Delta Dental Ins. is an equal opportunity employer and is committed to providing a professional work environment free from discrimination and harassment. Individuals seeking employment at Delta Dental are considered without regard to race, ethnicity, color, age, sex, religion, national origin, ancestry, pregnancy, sexual orientation, gender identity, gender expression, genetic information, actual or perceived physical or mental disability, registered domestic partner status, caregiver status, marital status, veteran or military status, citizenship status, or any other legally protected category. Delta Dental is committed to providing equal employment opportunities to all employees and applicants for employment. Accordingly, we have adopted and maintain an Equal Employment Opportunity Policy, Harassment-Free Work Environment Policy, and Respectful Workplace policies and will not tolerate violations of these policies.

Unfortunately, our Delta Dental Enterprise is unable to hire individuals residing in Alaska, North Dakota, Nebraska, Hawaii, Oklahoma, Vermont, Maine, West Virginia, New Hampshire, Wyoming, Puerto Rico, District of Columbia (Washington D.C.) or other US Territories at this time.

Proof of eligibility to work in the United States must be provided if selected for hire.

*Delta Dental includes: Delta Dental of California, Delta Dental Insurance Company, Delta Dental of Pennsylvania, and Delta Dental of New York

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