Office Manager

Company Description Xeinadin was established in 2019 when a number of leading business advisory and accountancy practices across the UK and Ireland came together to re‑imagine the future of accountancy. Our collective mission to provide locally forged, trusted business advice to SMEs through forward‑thinking, close‑knit relationships remains pivotal to our growth. It's our people who drive our business forward, and we offer them future‑focused career opportunities whilst supporting individual specialisms. Our regional offices of over 3000 colleagues operate collaboratively, combining collective expertise to maximise potential. Description Join our team as a Office Manager (Business Support Manager). Reporting to the Area Practice Manager, this role combines administrative, organisational, and relationship management responsibilities. Ideal for a detail‑oriented individual who thrives in a dynamic environment, you’ll play a key role in ensuring the smooth running of operations within a leading accountancy group. Key Responsibilities Manage phone calls, ensuring professional and timely responses. Chase clients for required books and records to meet deadlines. Oversee scanning, filing, and organisation of documents. Support the onboarding process for new clients, maintaining compliance with Xeinadin guidelines. Finalise and distribution accounts and personal tax packs to clients for approval. Assist the Hub Credit Controller in resolving debtor queries. Process invoices, write-offs, and WIP adjustments. Apply for HMRC and Companies House authentication codes. Allocate disbursements to clients and manage payments over the phone. Process and reconcile office petty cash and handle cheque payments. Schedule client appointments and coordinate the safe return of books and records. Maintain an inventory of IT equipment, including laptops, issued to team members. Order office supplies and manage stationery stock. Provide project support to the Area Practice Manager as required. Key Requirements Proven experience in administration within a fast‑paced, professional environment. Additional Requirements Strong knowledge of statutory accounts and accounting processes. High attention to detail and commitment to accuracy. Proficiency with Microsoft Excel, Word, and Outlook. Excellent time management skills, capable of handling multiple deadlines concurrently. Ability to meet strict administrative deadlines consistently. Strong communication skills, both verbal and written, with confidence to liaise at all levels. Model Office Based Salary Competitive Benefits Company Pension Scheme 25 days of annual leave + bank holidays Additional annual leave days from certain levels of seniority Ability to buy up to 5 days of annual leave to reach a maximum of 30 days per annum Business closure over Christmas* Life Assurance x4 annual salary Enhanced family leave policies Enhanced Company Sick Pay Employee Assistance Programme – 24/7 support, free and confidential Corporate Discounts Platform Flexible Benefits platform with ability to opt‑in to various insurances (level of seniority dependent & self‑funded at corporate rates) such as: Critical Illness Cover Cash plan Cycle to work Eye care Dental *subject to exceptions and business needs #J-18808-Ljbffr