Customer Service Representative (CSR)- Minnetonka, MN

Customer Service Representative - Join Our Dynamic Team! Are you a positive and adaptable individual looking for a unique customer service opportunity? Do you excel in multitasking and thrive in a dynamic work environment? Join our team at Culligan Water in Minnetonka where our CSRs don't just provide service; they build lasting customer relationships and deliver exceptional experiences. About Culligan: Culligan of Minnetonka is a thriving dealership under the esteemed Packard Culligan franchise group. With nearly 80 years of family‑owned and operated excellence, Packard Culligan is an industry leader in commercial and residential water treatment and filtration systems, committed to delivering top‑tier drinking water solutions to our valued customers. Key Responsibilities Answer phones, work with inquiries, trouble shooting, billing and other assigned tasks. Effectively communicate our products and services to customers. Address general water quality concerns and inquiries. Handle payments, invoices, and assist with collections. Efficiently schedule deliveries and service appointments. Desired Qualities Strong communication skills, both verbal and written. Quick problem‑solving abilities for addressing unique customer needs. Meticulous attention to detail to ensure accuracy. Willingness to become a water treatment expert through training. Proficiency in Microsoft Office, data entry, and documentation. Collaborative team player with a friendly demeanor. What Culligan Offers Enjoy $0 deductible medical insurance with affordable premiums! Dental, vision, life insurance and more included in our comprehensive benefits package. Career growth opportunities through training and development. Competitive base pay, commission, and bi‑annual employee incentives. 401k with employer match. Achieve work‑life balance with a consistent Monday‑Friday 8:00‑4:30 schedule. 7 paid Holidays and a competitive PTO package. Fine Print To be a CSR at our dealership you will be subject to a pre‑employment background check, drug screening and offer of employment. In addition, a high school diploma or equivalent is required. Equal Employment Opportunity Packard Culligan and all of its subsidiaries are equal opportunity employers and do not discriminate against otherwise qualified applicants on the basis of race, color, creed, religion, ancestry, age, sex, marital status, national origin, disability or handicap, genetic, military status or any other basis prohibited by federal, state, or local law. #J-18808-Ljbffr Culligan