Senior Executive Administrative Assistant

Job Description

As a Senior Executive Assistant within Chief Technology Office (CTO), you will partner with senior leadership in a fast-paced and highly dynamic environment, leveraging your proven track record of developing strong partnerships, anticipating needs and maximizing the effectiveness for executive-level leadership. You will provide high-level administrative and operational support managing complex calendars, travel, leadership meetings and priorities while playing an important role in coordinating CTO leadership visits, employee events, site activities and overall day-to-day office experience.

You will partner closely with the office of the Chief of Staff, Executive Assistants, Communications, Real Estate, Facilities, Technology Support and other key stakeholders to ensure leadership and site activities are coordinated and executed seamlessly. This role requires strong judgment, exceptional organization, attention to detail and the ability to independently manage multiple priorities in a fast-paced environment.

Job Responsibilities

• Act as a trusted partner and primary point of coordination for senior leaders, proactively anticipating needs, resolving scheduling conflicts and ensuring appropriate preparation and follow-up for key meetings and engagements.
• Provide senior-level executive support, including complex calendar management, meeting coordination, domestic and international travel, expense management and day-to-day prioritization.
• Serve as a floor/site management point of contact for CTO, coordinating day-to-day office needs and helping ensure a professional, organized and welcoming workplace experience for employees, senior leaders and visitors.
• Coordinate CTO leadership visits, Town Halls, employee engagement activities, recognition events, leadership meetings and other site-based activities, supporting planning through execution.
• Manage events and logistics, including conference rooms, catering, technology requirements, visitor access, seating, communications, materials and on-site execution.
• Maintain a forward-looking view of CTO events, leadership visits and site activities, proactively identifying conflicts, dependencies and coordination needs.
• Partner with office of the Chief of Staff, Executive Assistants, Communications and other stakeholders to ensure leadership and employee activities are appropriately coordinated.
• Maintain confidential information, exercise discretion and sound judgment, and ensure compliance with firm policies and procedures.
• Build strong relationships across the organization and collaborate effectively with colleagues and stakeholders at all levels.
  
  
  
   

Required Qualifications, Capabilities and Skills

• Minimum of 8 years of experience supporting executive-level leadership in a fast-paced and complex environment.
• Strong organizational skills and demonstrated ability to independently manage multiple priorities.
• Experience managing complex executive calendars and domestic and international travel.
• Experience coordinating executive visits, events, large meetings or employee engagement activities.
• Excellent interpersonal and communication skills with the ability to interact confidently with senior leaders and stakeholders at all levels.
• Strong attention to detail with demonstrated ability to anticipate needs and proactively resolve issues.
• Sound judgment and discretion in handling confidential and sensitive information.
• Proficiency with Microsoft Office tools, including Outlook, PowerPoint, Excel and Teams, and ability to quickly learn and leverage new technologies.
• Flexibility to support occasional activities outside normal business hours based on leadership visits, events and business needs.
  
  
  
   

Preferred Qualifications, Capabilities and Skills

• Experience supporting senior executives within Technology, Financial Services or another large corporate environment.
• Experience with office/floor coordination, workplace experience or site operations in addition to executive support.
• Experience planning and executing leadership visits, Town Halls, employee events and large-scale meetings.

About Us

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. 

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans

About the Team

Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we’re setting our businesses, clients, customers and employees up for success.