Barista

Job Description

Job Description

Join the immersive world of ART, MUSIC & AMUSEMENT at AREA15, where the boundaries between reality and limitless creativity blur. Welcome to the "What's Next District."

The Barista is a key team member responsible for creating a welcoming and exceptional guest experience at Conduit Café, Dreamweaver Milk + Boba Bar, and throughout AREA15. This role requires a passion for coffee, boba tea, soft serve ice cream, quick bites, and alcoholic beverage/add-ons. We are seeking individuals who can deliver a WOW experience by crafting artistic, high-quality beverages and food, engaging with visitors, and providing outstanding customer service in a fast-paced environment.

JOB RESPONSIBILITIES AND DUTIES:

• Provide excellent guest service at Conduit Café and Dreamweaver Milk & Boba Bar.

• Engage with visitors to enhance their experience and provide information.

• Describe product details and educate visitors about specialty product items and offerings.

• Suggest top products, upsell items like alcohol add-ons, and make product recommendations.

• Meet Key Performance Indicators and adhere to AREA15's operational guidelines.

• Efficiently and accurately prepare menu items based on provided recipes and procedures.

• Handle credit card transactions accurately and promptly.

• Maintain a clean and hygienic workstation, following SNHD standards, and remain in compliance with all SNHD regulations.

• Keep accurate inventory counts and report any irregularities to the management team.

• Follow instructions, work well in a team, and stay organized to handle multiple tasks.

• Maintain an upbeat and positive environment.

• Monitor and maintain inventory/supply levels.

• Complete daily checklists for opening, running, and closing procedures.

• Prepare backstock items as assigned, ensuring the outlet is fully stocked during operational hours.

• Ensure equipment is safe, clean, and operational.

• Promote a cheerful, efficient, and safe work environment.

• Provide accurate information about venues, menus, and pricing to guests.

• Maintain a professional appearance adhering to Company standards.

• Adhere to all AREA15 and Restaurant policies and procedures.

• Uphold a high level of integrity, composure, and focus even during busy periods.

• Exhibit ART! (AREA15’s service standards) at all times.

• Perform other job-related tasks and duties as assigned.