Clinical Laboratory Technician 2, HMC Phlebotomy & Specimen Processing Services Team

Clinical Laboratory Technician (CLT) 2

The UW Medicine - Department of Laboratory Medicine & Pathology (DLMP) in Seattle, WA has a fantastic opportunity for a Clinical Laboratory Technician (CLT) 2 with the Phlebotomy & Specimen Processing Services (PSPS) Team at Harborview Medical Center.

Are you passionate about science and ready to make a real impact on patient care? As a CLT 2, you will play a vital role on the PSPS Team by coordinating workflow of the preanalytical and technical activities for the Department's send-out testing to referral labs. You will also handle problem resolution of specimens and collaborate with the Clinical Administrative Support Team and Lab Medicine Residents to ensure appropriate processing, shipping, and billing of undefined send-out tests. Finally, you will engage in CLT 1 duties, which include phlebotomy and specimen collection.

Work schedule:

• 100% FTE
• Tuesday - Saturday 0600-1430, including weekends and holidays.
• Day shift.

What you'll contribute:

• Prepares packages and ensures that send-out samples are forwarded to the appropriate reference lab for testing requested.
• Maintains an awareness of and the ability to use the resources to provide instruction on the collection and processing of specialized and targeted tests that are not performed by the UW Department of Laboratory Medicine & Pathology but must be sent to outside laboratories. These can be low volume tests or highly specialized and rare tests. This includes communicating specific collection instructions to the patient as needed.
• Responsible for maintaining higher than average awareness of the chemicals and agents needed to preserve certain tests. These chemicals may include Acetic Acid, 6N HCL, 6N HNO, Boric Acid, and others. CLT 2 is responsible for aiding other staff in the preparation of these collection containers as necessary.
• Responsible for maintaining an adequate stock of special collection materials needed for referral testing, including but not limited to, un-expired stock of chemicals, agents and special collection kits needed for the preservation of send-out tests from SCCA, UWMC and Roosevelt labs. These supplies include, but are not limited to, Serotonin tubes, trace metal tubes, Somatostatin kits, TRH preservative tubes, Z-Tubes for Neurotensin, and Cambridge GI tubes for Neurokinin and Pancreatin. Kits include Viracor, Osford, and Prometheus and any others as needed.
• Builds and maintains a working relationship with the referral laboratories as needed to facilitate the send-out process. In addition to the Mayo Clinic, the primary reference lab that is utilized by the UW Department of Laboratory Medicine & Pathology, the CLT 2 is responsible for sending specimens to all reference laboratories as needed and approved by the Laboratory Medicine Resident (LMR).
• Maintains files, reports, and results in an organized and accessible manner.
• Performs continual monitoring of lab reports and pending log monitors (PLM) to verify consistency of service and troubleshooting issues.
• Maintains the required annual certifications needed for the shipment of hazardous materials and dry ice.
• Trains and supports new and existing staff on the performance of reference laboratory send-out activities and problem resolution.
• Responds promptly, courteously, and professionally to phone and written inquiries about test information, results, and other related information.
• Expected to solve problems relayed from the CLT 1 group, providers and other divisions in an efficient, timely, thorough, and accurate manner, including the appropriate documentation in hc1.
• Demonstrates the ability to solve problems to expedite processing of specimens that are received mislabeled, unlabeled, missing patient data, insufficient quantity, etc. and contact ordering locations as required. This is to ensure the timeliness and accuracy of these procedures, which are critical to patient care.
• Provides constructive and valuable suggestions for improvement. Responsible for helping the general SPS staff maintain some awareness of the send-out process and continually updating procedures.
• Serves as a resource to general PSPS staff with respect to the Lab Information System (LIS) and Clinical Information System (CIS).
• Demonstrates an ability to be flexible, organized, and work as a team member to provide maximum coverage and quality service in all stressful situations.
• Promotes and contributes to the development of teamwork within PSPS and working relationships between PSPS and other lab divisions. This includes maintaining communication with the following groups to facilitate the collection, ordering, shipment, billing and resulting of referral send-out testing: Laboratory Medicine Resident (LMR), specimen processing staff, phlebotomy staff, providers, and the Clinical Administrative Support Team (CAST).
• Expected to perform the duties of the CLT 1 as needed and assigned.
• Perform other duties as required or as assigned by supervisor or manager.

What you'll need:

• High school graduation or equivalent AND two (2) years of chemical, clinical, or public health laboratory experience.
• Equivalent education and/or experience may substitute for minimum qualifications except when there are legal requirements, such as a license, certification, and/or registration.
• Additional department requirement: Medical Assistant Phlebotomist (MA-P) certification with the Washington State Department of Health OR obtain the MA-P certification within 180 days of start date.
• Desired qualifications:
• Associate or bachelor's degree in science
• Experience in a major medical hospital laboratory
• Experience with electronic health record (EHR) systems
• Experience with laboratory information systems (LIS)

What we offer:

• Vacation time and sick time off that accrue monthly, including 12 paid holidays.
• State Employee Tuition Exemption Program covering up to 6 credits of qualifying coursework per quarter at the University of Washington or other participating colleges or universities.
• Fully subsidized public transit pass (U-PASS) that covers multiple forms of public transportation in the region.
• Excellent healthcare, dental, disability, retirement, and other plan options.
• Lots of free fantastic fitness, healthy eating, finance, and stress reduction classes offered through the Whole U.
• And much more!

About the Department of Laboratory Medicine & Pathology:

A regional resource for clinical laboratory services required for innovative patient care, research and educational programs, the Department of Laboratory Medicine & Pathology at UW Medicine combines the sophisticated testing and informatics capabilities of fully accredited laboratories with the resources of an academic institution in its delivery of clinical and anatomic pathology services. Recognized for excellence in clinical training, world-class research initiatives, and a commitment to community service, we serve labs and medical facilities both nationally and internationally.

About UW Medicine:

UW Medicine is Washington's only health system that includes a top-rated medical school and an internationally recognized research center. UW Medicine's mission is to improve the health of the public by advancing medical knowledge, providing outstanding primary and specialty care to the people of the region, and preparing tomorrow's physicians, scientists and other health professionals. All across UW Medicine, our employees collaborate to perform the highest quality work with integrity and compassion and to create a respectful, welcoming environment where every patient, family, student and colleague is valued and honored. Nearly 29,000 healthcare professionals, researchers, and educators work in the UW Medicine family of organizations that include Harborview Medical Center, UW Medical Center - Montlake, UW Medical Center - Northwest, Valley Medical Center, UW Medicine Primary Care, UW Physicians, UW School of Medicine, and Airlift Northwest.

Compensation, Benefits and Position Details:

Pay Range Minimum: $28.53 hourly

Pay Range Maximum: $40.85 hourly

Other Compensation: -

Benefits: For information about benefits for this position, visit

Shift: First Shift (United States of America)

Temporary or Regular?: This is a regular position

FTE (Full-Time Equivalent): 100.00%

Union/Bargaining Unit: WFSE HMC

About the UW:

Working at the University of Washington provides a unique opportunity to change lives on our campuses, in our state and around the world. UW employees bring their boundless energy, creative problem-solving skills and dedication to building stronger minds and