Assistant Director of Financial Aid

NYU Grossman School of Medicine is one of the nation's top-ranked medical schools. For 175 years, NYU Grossman School of Medicine has trained thousands of physicians and scientists who have helped to shape the course of medical history and enrich the lives of countless people. An integral part of NYU Langone Health, the Grossman School of Medicine at its core is committed to improving the human condition through medical education, scientific research, and direct patient care. At NYU Langone Health, equity and inclusion are fundamental values. We strive to be a place where our exceptionally talented faculty, staff, and students of all identities can thrive. We embrace inclusion and individual skills, ideas, and knowledge. For more information, go to med.nyu.edu, and interact with us on LinkedIn, Glassdoor, Indeed, Facebook, X and Instagram. Position Summary We have an exciting opportunity to join our team as an Assistant Director of Financial Aid. The Assistant Director is responsible for the organization, coordination, and implementation of financial aid operations and workflows within the Offices of Admissions and Financial Aid at NYU Grossman School of Medicine and NYU Grossman Long Island School of Medicine. This position dual reports to the Director of Admissions and Financial Aid at NYU Grossman School of Medicine and the Associate Dean for Admissions and Financial Aid at NYU Grossman Long Island School of Medicine. The role supports financial aid administration, student counseling, compliance, reporting, and cross-functional collaboration across both schools. Job Responsibilities Financial Aid Administration Manage financial aid packaging and awarding for admitted and returning students at both schools. Coordinate with Washington Square departments to ensure packaging and disbursement processes are aligned with university procedures. Support budget development, aid adjustments, budget appeals, and related financial aid processes. Determine student eligibility for available aid programs, including federal loan programs, where applicable. Student Advising and Financial Literacy Serve as a primary resource for admitted and current students regarding financial aid, budgeting, borrowing, billing-related questions, updates to aid packages, and more. Respond to student queries in a timely and efficient manner. Provide individualized counseling to all students on financial aid and indebtedness. Provide exit counseling for graduating students to discuss loan repayment options and strategies for future budgeting. Ensure timely, student-centered communication through appropriate channels. Compliance and Policy Maintain alignment with institutional, federal, state, and university financial aid policies and regulations in partnership with Washington Square Financial Aid. Maintain and update financial aid office policies and procedures. Coordinate with relevant partners to support Satisfactory Academic Progress (SAP) compliance and related processes. Participate in professional development and relevant professional associations to remain current on best practices. Data, Reporting, and Process Improvement Collect, analyze, and prepare reports for internal leadership and external organizations, including AAMC, U.S. News & World Report, and LCME. Partner with Washington Square and internal stakeholders to support reporting, surveys, and analysis related to affordability, financial literacy, and operational effectiveness. Identify and implement process improvements that enhance efficiency, accuracy, and service delivery. Cross-Functional Collaboration Partner with Admissions, Registrar, Finance, Housing, Bursar, Development, Student Affairs, Medical Education, Marketing/Communications, and Washington Square Financial Aid on shared processes and initiatives. Ensure website content related to financial aid is accurate, current, and appropriately approved. Support communications related to financial aid information in alignment with institutional guidelines. Project and Operational Support Support new and ongoing projects for admissions and financial aid leadership across both schools. Help define project scope, timelines, deliverables, and follow-through to ensure timely completion. Contribute to operational and strategic planning and continuous improvement efforts across both schools Offices of Admissions and Financial Aid. Perform other duties as assigned. Minimum Qualifications To qualify you must have a Bachelors degree. Advanced technology skills and ability to create in-depth reports in excel. Minimum of 3-5 years of administrative experience in student financial aid programs. Knowledge of all relevant federal loan programs, regulations, and federal/state laws regarding financial aid. Preferred Qualifications Masters degree in business, statistics, higher education, or a related field. Graduate or professional school financial aid experience, preferably in medical education. 5+ years of medical school financial aid-related experience. Qualified candidates must be able to effectively communicate with all levels of the organization. NYU Grossman School of Medicine provides its staff with far more than just a place to work. Rather, we are an institution you can be proud of, an institution where you'll feel good about devoting your time and your talents. At NYU Langone Health, we are committed to supporting our workforce and their loved ones with a comprehensive benefits and wellness package. Our offerings provide a robust support system for any stage of life, whether it's developing your career, starting a family, or saving for retirement. The support employees receive goes beyond a standard benefit offering, where employees have access to financial security benefits, a generous time-off program and employee resources groups for peer support. Additionally, all employees have access to our holistic employee wellness program, which focuses on seven key areas of well-being: physical, mental, nutritional, sleep, social, financial, and preventive care. The benefits and wellness package is designed to allow you to focus on what truly matters. Join us and experience the extensive resources and services designed to enhance your overall quality of life for you and your family. NYU Grossman School of Medicine is an equal opportunity employer and committed to inclusion in all aspects of recruiting and employment. All qualified individuals are encouraged to apply and will receive consideration. NYU Langone Health provides a salary range to comply with the New York state Law on Salary Transparency in Job Advertisements. The salary range for the role is $101,493.51 - $120,393.00 Annually. Actual salaries depend on a variety of factors, including experience, specialty, education, and hospital need. The salary range or contractual rate listed does not include bonuses/incentive, differential pay or other forms of compensation or benefits. #J-18808-Ljbffr