Veterans Service Representative (AQRS)
US Department of Veterans Affairs
Job Title
Veterans Service Representative AQRS, 37136A
Duties
Help
Duties include, but are not limited to:
- Performs individual quality reviews to determine the authorization quality level of individual VSRs for purposes of individual performance standards in accordance with an established monthly schedule.
- Conducts focused "in-process reviews" for cases to determine the accuracy of claims action taken. Reviews are used for station-level feedback and improvement.
- Responsible for sharing authorization quality trend information with management on an ongoing basis and with the VSRs during training sessions.
- Reviews products or activities for quality of performance and enters the results into the on-line STAR checklists.
- Evaluates and identifies deficiencies of all elements of a claim from evidence development, income and dependency issues, to award processing and authorization. Provides an explanation of errors and includes comments where attention is warranted.
- Prepares STAR data reports and provides to personnel in the regional office who are authorized to request and receive such reports.
- Ensures all program requirements imposed by Compensation Service and/or the Pension and Fiduciary Service and the Court of Appeals for Veterans Claims are met or implemented.
Work Schedule
Full time, Monday through Friday, 08:00am to 04:30pm
Compressed/Flexible
Available
Telework
This position is eligible for situational (ad hoc) telework only. The selectee is required to report to the official duty station each scheduled workday. Telework may be approved only on a case-by-case basis with supervisory approval. Routine or recurring telework is not authorized for this position.
Virtual
This is not a virtual position
Relocation/Recruitment Incentives
Not Authorized
Financial Disclosure Report
Not required
Bargaining Unit
Yes
US Department of Veterans AffairsVacancy posted 1 day ago
Similar jobs that could be interesting for youBased on the Veterans Service Representative (AQRS) in Detroit, MI vacancy
$61.7k - $92.5k
...Territory Sales and Service Representative – Dearborn, MI Want to build a brighter, bolder future and cultivate your career? Join Ecolab's team... ..., marital status, age, disability or status as a covered veteran. We will consider for employment all qualified applicants,...VeteranHourly payMinimum wageLocal areaVisa sponsorshipNight shiftWeekend workEcolab
Dearborn, MI1 day ago$20 per hour
...CLEAR in the video above. Job Overview As a CLEAR Sales and Service Representative (Ambassador) , you will be the face of CLEAR, responsible... ...transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other...VeteranPart timeShift workFountain-Fort Carson School District 8
Detroit, MI2 days ago- ...Technologies, a SunSource company, specializes in providing world-class service, repair and re-manufacturing in the areas of electronics,... ...Equal Opportunity Employer, including disability and protected veteran status. If you are an individual with a disability and require...Veteran
SunSource
Warren, MI2 days ago - ...package. EOE SUMMARY Provides exceptional service as the first point of contact for... ...coworkers. The requirements listed below are representative of the knowledge, skill, and/or ability... ..., height, weight, marital or veteran status or any other protected status in...VeteranFull timeLocal area
Hart Medical Equipment
Southfield, MI2 days ago - ...Job Overview The Customer Service Representative will be responsible for the cleanliness and sanitation of all areas assigned. Responsibilities... ..., age, marital status, disability, gender identity, Veteran status, or other legally protected status. #J-18808-Ljbffr...VeteranHourly payMonday to FridayShift work
SBM Management Services, LP
Detroit, MI2 days ago - ...Always Deliver —for our customers and our people. As a Route Service Representative (RSR), you’ll be the face of UniFirst to our customers,... ...origin, ancestry, religion, physical or mental disability, age, veteran status, sexual orientation, gender identity or expression,...VeteranMonday to FridayWeekend work
UniFirst
Taylor, MI2 days ago - ...Customer Service Representative For more than 30 years, K&G Fashion Superstore (K&G) has provided value-conscious customers with the latest... ...gender identity or expression, national origin, religion, veteran or military status, age, physical or mental disability,...VeteranHourly payPart timeImmediate startFlexible hoursShift work
Tailored Brands Inc
Dearborn, MI3 days ago - ...special orders when necessary. Attend training and Customer Service meetings. Performs other related duties as assigned. EEO... ...identity, religion, age, disability, genetic information, veteran status, and any other characteristic protected by applicable local...VeteranLocal area
Performance Food Group
Warren, MI5 days ago $5,000 per month
...SUMMARY: Under general supervision, the Customer Service Representative II ensures customer expectations are accurately determined and... ...genetic information, disability, military status, status as a veteran, or any other protected characteristic. GPC's policy is to...VeteranContract workGenuine Parts Company
Taylor, MI4 days ago$14.69 - $20.28 per hour
...Customer Service Representative R1 is the leading provider of technology-driven solutions that transform the patient experience and financial... ..., marital status, status with regard to public assistance, veteran status or any other characteristic protected by federal,...VeteranHourly payCasual workLocal areaR1 RCM
Detroit, MI3 days ago$19 - $19.5 per hour
...Job Title: Customer Service Representative Job Description: Join our team as an EV Concierge, where you will utilize exceptional customer service... ...to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic...VeteranContract workTemporary workRemote workTEKsystems
Warren, MI2 days ago$16 per hour
...Job Description - Customer Service Representative (04BHD) Requisition Title Customer Service Representative (04BHD) Location: US-MI-Dearborn... ...identity, national origin, disability, or status as a protected veteran. Percepta embraces and is committed to building a diverse...VeteranHourly payFlexible hoursPercepta
Dearborn, MI4 days ago$16 per hour
...At Percepta, we deliver award-winning services for every stage of the automotive and mobility... ...journey. As a Customer Service Representative (specializing in the automotive industry... ..., disability, or status as a protected veteran. Percepta embraces and is committed to...VeteranHourly payFlexible hoursTeleTech Holdings, Inc.
Dearborn, MI3 days ago- ...Customer Service Representative Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for... ...religion, sex, national origin, physical or mental disability, veteran status, or any other basis protected by applicable federal,...VeteranStart working todayLocal area
U-Haul
Detroit, MI3 days ago - ...Customer Service Representative Ready to support high-quality glass installations with outstanding customer service? Sandhill Glass Co. is... ...and make an impact! Sandhill Glass Co. is proud to be a Veteran-Owned business dedicated to providing superior quality work...VeteranFull timeWork experience placementWork at officeLocal areaMonday to FridayFlexible hoursAfternoon shift
- ...Sr. Service Representative - Field Ops Immediate need for a talented Sr. Service Representative - Field Ops. This is a 12+ Months Contract... ...sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression,...VeteranContract workWork at officeLocal areaImmediate start
$16 - $22 per hour
...Concierge Customer Service Representative Drive your career forward with Percepta and join the people powering the world's leading automotive... ..., national origin, disability, or status as a protected veteran. Percepta embraces and is committed to building a diverse and...VeteranHourly payFlexible hoursPercepta
Allen Park, MI4 days ago- ...Client Service Representative Playfly Sports is looking for a Client Service Representative to join our team in Detroit. The Client Service... ...alien status, ancestry, age, marital status, or protected veteran status and will not discriminate against anyone on the basis...VeteranWork experience placementWork at officeLocal areaWork visa
- ...Route Service Representative Cintas is seeking a Route Service Representative to manage and grow customer accounts in the Rental Division... ...national origin, age, genetic information, disability, protected veteran status, or any other characteristic or category protected...VeteranFull timeLocal areaShift workWeekend workDay shift
- ...Part-Time Member Service Representative Join Zeal Credit Union as a Part-Time Member Service Representative and immerse yourself in a vibrant... ..., age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law. Zeal Credit...VeteranPart timeWeekday work
- ...Customer Service Representative - Mack-Lochmoor Make banking a Fifth Third better We connect great people to great opportunities. Are you... ...disability, sexual orientation, gender identity, military status, veteran status or any other legally protected status. Fifth Third...VeteranWork at office
- ...restaurants and hotels, healthcare facilities, schools, and quick‑service eateries. A team of sales reps, chefs, consultants, and other... ...identity, religion, age, disability, genetic information, veteran status, and any other characteristic protected by applicable local...VeteranLocal area
- Job Description Cintas is seeking a Route Service Representative to manage and grow customer accounts in the Rental Division. The role requires... ...origin, age, genetic information, disability, protected veteran status, or any other characteristic or category protected by...VeteranLocal area
- ...drives progress. Your role and responsibilities As a System Services Representative for IBM Power, you will be responsible for on-site... ...caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to...VeteranWorldwide
- ...experienceno matter where they're headed? If you're adaptable, service-minded, and take pride in helping customers at different moments... ...identity, national origin, disability, status as a protected veteran or any other category protected by applicable law. This advertisement...VeteranHourly payFull timePart timeImmediate startRemote workAll shiftsFlexible hoursShift work
- Job Details Job Title: Case Intake and Customer Service Representative Location: Warren, MI 48088 Company Overview Avaneer Dental Lab is a full... ..., color, religion, sex, national origin, age, disability, veteran status, genetic information, or any other protected...VeteranWork at officeLocal area
- Job Description - Technical Service Representative (***) ***-****) Job Description Technical Service Representative - (***) ***-**** Description DMC... ..., sexual orientation, gender identity or expression, veteran status or any other legally protected status. Tenet will make...VeteranRemote workFlexible hours
- ## Patient Service Representative - Call CenterApplylocations: Detroit, MItime type: Part timeposted on: Posted 2 Days Agojob requisition id:... ...Additional hours may be requiredWayne Health is an EEO/AA/Veteran/Disability Employer### Wayne Health COVID-19 Vaccination RequirementsIn...VeteranTemporary workFor contractorsWork at officeRemote workFlexible hoursShift work
Wayne State University Physician Group
Detroit, MI1 day ago $16.78 - $26.39 per hour
...Position Summary The role of Solutions Service Center Rep will be responsible for multi... ...location and experience. The salary range represented is based on similar roles in comparable... ...national origin, disability, protected veteran status, sexual orientation or any category...VeteranHourly payWork experience placementWork visaFlexible hours$22 - $26 per hour
...professionals Contribute to departmental accuracy, responsiveness, and service quality goals You're a good fit if you have (or if you can):... ..., gender identity, national origin, age, disability, veteran status, or any other protected status under applicable laws....VeteranHourly payTemporary workWork at officeRelocationRelocation packageMarvin
Detroit, MI1 hour ago
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Veterans Service Representative (AQRS). Be the first to apply!
Related searches
- part time customer representative Detroit, MI
- remote customer service advisor Detroit, MI
- client service representative Detroit, MI
- bilingual customer service representative spanish english Detroit, MI
- technical customer service advisor Detroit, MI
- insurance customer service advisor Detroit, MI
- bilingual customer support specialist Detroit, MI
- online customer service assistant Detroit, MI
- client solutions specialist Detroit, MI
- customer service associate Detroit, MI