Delivery Operations Coordinator

Ashley | The Wellsville Group

Our Batavia, NY location is looking for a detail-oriented Delivery Operations Coordinator to manage scheduling, coordinate with guests, and support our delivery teams. Youll ensure every delivery runs smoothly and every guest has a great experience!

What Youll Do:

Scheduling & Guest Communication

Monitor and organize the inbox daily, responding promptly.
Schedule deliveries accuratelyconfirm addresses, order details, phone numbers, and explain the process clearly.
Contact guests to book deliveries, share operating hours, and keep communication consistent.
Follow up daily until every delivery is confirmed.

Performance & Guest Support

Meet or exceed KPIs for scheduling efficiency, on-time delivery, and guest satisfaction.
Submit Route Change Forms and Account Reviews, following up to resolve issues.
Track deliveries in real-time to ensure accuracy and timeliness.
Respond quickly to guest inquiries via Podium and other channels, aiming for one-call resolutions.
Take on additional tasks as needed to support the team.

What You Bring:

Strong computer skills, including typing and Microsoft Office.
Clear, professional phone presence.
Customer service experience (preferred).
Ability to multitask and stay focused in a busy environment.
Comfortable sitting for up to 4 hours at a time.
High School Diploma or GED.

The Environment:

Fast-paced office setting that rewards organization and adaptability.
Monday-Friday 8AM-430PM, rotating Saturdays 8AM-430PM
After training is complete, we can discuss a hybrid work option!

Compensation details: 17 Hourly Wage

PIc9cab3b1921a-26289-41517312

Apply

Vacancy posted 9 hours ago

Similar jobs that could be interesting for youBased on the Delivery Operations Coordinator in Brockport, NY vacancy

HR Operations Specialist
...det viktigaste som finns - relationerna människor emellan? Välkommen till oss på Telenor. Nu letar vi efter dig som vill bli HR Operations Specialist i vårt People-team. Så kommer du göra skillnad med oss Som HR Operations Specialist ansvarar du för att säkerställa en...
Suggested
Telenor ASA
Brockport, NY
2 days ago
Operations Manager
## Operations ManagerApplylocations: Jordbro, Swedentime type: Full timeposted on: Posted Todayjob requisition id: R53529**Operations Manager... ...in customer satisfaction and productivity* Champion the delivery of Key Performance Indicators and take pride in what your teams...
Suggested
Local area
SYNNEX Corporation
Brockport, NY
5 days ago
Merchandising Operations Associate - PT Hours
$18.44 - $23.04 per hour
..., we offer a compelling assortment of high-end designers and everyday favorites at the best prices. We prioritize a digital-first operating model focused on delivering a superior customer experience. We lead with the customer, empower our team and drive accountability within...
Suggested
Full time
Flexible hours
Shift work
Weekend work
Afternoon shift
Saks
Bergen, NY
1 day ago
Head of Operations & Business Management
$46k - $52k
...Byrne Dairy & Deli - Operations Managers - Full TimeScoop Up Success with Byrne Dairy & Deli: Where Fresh Opportunities Are Always on... ...store and food service area, effective employee management, and delivery of exceptional customer service. This is a very hands-on role,...
Suggested
Contract work
Local area
Byrne Dairy
Gates, NY
1 day ago
Business Controller
...consolidated financial performance for Scania Financial Services Coordinate and drive financial planning processes Present financial... ...colleagues across our markets, as well as with Scania Commercial Operations, the headoffice TRATON Financial Services and other stakeholders...
Suggested
Work at office
Immediate start
Worldwide
Flexible hours
Scania Nederland B.V.
Brockport, NY
4 days ago
Cyber Security Operations Analyst
...Bachelor's Degree in Computer Science, Telecommunications, Engineering or related field At least 2 years of experience in security operations or a related role Good understanding of cyber defense mechanisms, incident response procedures, and access control practices,...
IKEA
Greece, NY
5 days ago
Business Development Manager
$100k
Excellent opportunity to join a leading, national credit card processing company that has over a decade of industry experience. Slice Merchant Services offers innovative payment processing solutions to merchants. Slice has put together a comprehensive package of products...
Local area
Slice Merchant Services
Brockport, NY
1 day ago
Business Development Manager
£30k - £40k per year
Leasing World is seeking a Junior Business Development Manager to support business growth within the renewable energy and asset finance sectors. This remote role involves developing supplier and customer relationships, managing a pipeline of prospects, and contributing...
Remote work
Leasing World
Brockport, NY
5 days ago
Business Development Manager
...Denmark, Switzerland, Germany, China, and the USA, Elos runs operations in four business areas - Dental, Orthopedics, Advanced Surgical... ...CDMO solutions. Lead complex opportunity development by coordinating cross-functional teams across engineering, quality, operations...
Full time
Contract work
Worldwide
Elos Medtech AB
Brockport, NY
5 days ago
Business Manager
Description This position is responsible for successfully developing and managing a business in alignment with our strategy and our organizational mission, vision and values. Responsibilities include managing Outside and Inside Sales efforts, branch administration...
Work at office
Local area
Curbell
Gates, NY
5 days ago
District Manager
$60k - $80k
...dynamic and experienced District Manager to lead multiple QSR locations. This role is critical to opening new locations, driving operational excellence, developing high-performing teams, and achieving strong financial results across all stores.We are seeking a dedicated...
Work at office
Local area
Remote work
Night shift
Dunkin'
Gates, NY
4 days ago
Branch Manager
$62.4k - $90k
...role also requires ensuring compliance with security, audit, and operational procedures and providing direction and guidance on operational... .... Ensures assigned team understands their role in the delivery of the Five Star Bank experience and positively supports changes...
Full time
Temporary work
Work at office
Local area
Flexible hours
Night shift
Afternoon shift
Five Star Bank
Greece, NY
1 day ago
Assistant Branch Manager
$62.4k - $67.2k
...expectations. Position Overview We are seeking amotivated Assistant Branch Manager; your focus is to assist in running the daily branch operations, coach staff to meet financial, operational, service and growth goals and to step in as manager when needed. Serving as a...
Full time
Part time
Work experience placement
Work at office
All shifts
Advantage Federal Credit Union
Gates, NY
2 days ago
Sales & Business Development Manager
Location: Remote (anywhere at or close to European central time) Type: Full-time Accessibility Cloud AB is a scale-up (it means we are officially no longer a start-up). Our roots are in Sweden, but our market is truly global with most of customers spread all around Europe...
Full time
Remote work
Flexible hours
Accessibility Cloud AB
Brockport, NY
4 days ago
Multi Unit Manager/District Manager
...supports Restaurant Manager(s) to ensure excellent restaurant operations, helps to maximize sales and profits of each restaurant and to... ...appraise and review restaurant employee performance• Manage and coordinate the Restaurant Management team to support their restaurant...
Local area
Dunkin'
North Chili, NY
8 hours ago
Product Manager - Enterprise Developer Experience
...lifecycle management, developer tools, and production-grade workflow operations: WORKFLOW LIFECYCLE MANAGEMENT Define how teams move... ...leaders, admins, and developers to understand their software delivery needs. Prioritize ruthlessly across technical depth,...
Full time
Work experience placement
Remote work
N8n
Greece, NY
7 days ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to Delivery Operations Coordinator. Be the first to apply!