Banking Services Operations Associate III - Retail Lien Release Standard Processing

Overview: Completes a variety of more complex duties related to the discharge of a retail loan or lines of credit once paid in full, using the appropriate software as required. Primary Responsibilities: Extract key documents needed to create discharges from the file for paid-in-full retail loans or lines of credit. Work with document custodians to obtain original documents. Create, review, execute, notarize and witness discharge documents and file them at the appropriate county clerk's office within state prescribed timeframes. Return key documents to customers in accordance with appropriate state requirements. Generate county-specific cover pages as needed by the county the documentation is being sent to. Send discharges, cover pages and checks to the appropriate county for recording. Generate reporting of unrecorded documents. Work with third party vendor to have documents recorded within trustee states as appropriate. Understand and adhere to the Company’s risk and regulatory standards, policies and controls in accordance with the Company’s Risk Appetite. Identify risk-related issues needing escalation to management. Promote an environment that supports belonging and reflects the M&T Bank brand. Maintain M&T internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable. Complete other related duties as assigned. Scope of Responsibilities: The Retail Lien Release Standard Processing team manages all documents required for the discharge process for Residential Mortgage and Home Equity business lines, and including updating customer address information when correspondence is received, mailing all releases to the county, returning key documents to customers and confirming recording information on recorded documents. County-specific cover sheets are generated as required. This process is heavily regulated and state and investor guidelines must be strictly followed. Supervisory/Managerial Responsibilities: None Education and Experience Required: Associates’ degree or a combined minimum of 2 years’ higher education and/or work experience Education and Experience Preferred: Minimum of 2 years relevant work experience Physical Requirements: M&T Bank is committed to fair, competitive, and market-informed pay for our employees. The pay range for this position is $18.68 - $31.14 Hourly (USD). The successful candidate’s particular combination of knowledge, skills, and experience will inform their specific compensation. Location Buffalo, New York, United States of America Great companies have an enduring sense of purpose. At M&T, our purpose is a simple one: make a difference in people’s lives and uplift the communities we serve. M&T Bank Corporation is a financial holding company headquartered in Buffalo, New York. M&T’s affiliates offer advice, guidance, expertise and solutions across the entire financial spectrum, combining M&T Bank’s traditional banking services with the wealth management and institutional capabilities offered by Wilmington Trust. M&T Bank has a network of over 1,000 branches and 2,200 ATMs that span 12 states from Maine to Virginia and Washington, D.C. For more than 165 years, M&T has strived to take an active role in our communities and build long-lasting relationships with our customers. We are a bank for communities—combining the capabilities of a large bank with the care of a locally focused institution. As an employer of choice, we are proud to offer competitive benefits ranging from medical and retirement to forty hours of paid volunteer time, each year. Our core values – integrity, ownership, collaboration, curiosity, and candor – drive the work we do. We seek to further build upon our record of success by bringing in top talent and fresh skill sets while continuing to support the growth and development of all our team members. View M&T’s Human Capital Report to learn more. Ready to join our team? Submit your application today! If you are unable to apply through this site due to technical issues or need an accommodation to apply, please contact us at View email address on click.appcast.io for assistance. M&T Bank is unwavering when it comes to providing equal employment opportunities to all employees and applicants without regard to race, color, national origin, religion, ethnicity, sex, gender identity, age, disability, citizenship, pregnancy, veteran status, military status, marital status, sexual orientation, genetic information or any other characteristic protected under applicable federal, state or local laws. M&T Bank Corporation has policies and procedures in place to promote a drug free workplace. Career Site Privacy Notice