Customer Service Representative

Customer Service RepresentativeGold's Gym is growing fast and looking for a Customer Service Representative to help us provide world class service to our clubs and members by utilizing in-depth knowledge of company products and programs. We'll challenge your skills, talents and abilities and reward your every success. Here is just some of the benefits you will get by being a Gold's Gym employee:Work in a fun environment with great peopleFree gym memberships and discountsGreat benefits package that includes 401k, medical, vision and dentalOpportunities to grow within the companyWhat sets us apart from the rest:Dedication to our members' successes and goalsAbility to provide results in every challengeIntegrity which creates life-long relationshipsPassion for people in the communities we servePride in what we do and who we areLeadership development (ongoing)Excellence in executionBut most of all…. we are more than a gym; we are a family!!We want talented individuals who:Have a positive, upbeat, and outgoing attitudeAre passionate about hospitality and excellence for our membersCan work in a dynamic, fast-paced, goal-oriented environment without sacrificing quality of service provided to our members.Have fitness industry experience (preferred)Have perseverance to succeed through follow-up and follow throughLove to constantly learn and growWhen you come to work you'll:Greet and check in all membersAnswer phones in a courteous, helpful, professional mannerHandle correspondenceSet up new memberships, sell retail productsSell personal training packagesKeep the reception area clean and well-organizedConduct guest toursPerform outreachAssist with club's daily maintenanceOther tasks as assigned by managementThere are some MUST HAVES:Current CPR Certification is requiredExcellent customer service skillsEffective communicationBasic accounting principles, cash processing and computer skillsAsk yourself if you have what it takes… Come be a part of the legacy today!Gold's Gym provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability or genetics.