Account Executive

Set in the heart of Morristown, New Jersey—where historic charm and green spaces create an inspiring backdrop—Navisync and PRYME stand together as NPG Health, delivering innovative healthcare communications driven by purpose and possibility.

Here, ideas flourish and collaboration is rooted in a shared commitment to improving how healthcare is delivered. Our teams blend scientitific insight, market access expertise, medical communications, strategy, and creativity to craft meaningful connections between brands and the patients we serve, all within a collaborative, inclusive, and high-performance culture where talented individuals can grow, contribute, and make a difference every day.

Pryme's Cornerstones: Transparency, Progress, Empathy and Freedom.

**NOTE: Only candidates in the NJ Tri-State area (NJ/NYC/Local PA) will be considered for this position.**

The Account Executive is a day-to-day account team member responsible for moving assigned pharmaceutical projects forward with increasing independence, strong follow-through, and clear communication.

This role requires strong account fundamentals, attention to detail, sound judgment on routine matters, and the ability to work effectively in a regulated agency environment. The AE should understand how projects move through the agency, keep work organized and on track, communicate effectively with clients and internal partners, and raise risks or questions early.

The AE is expected to grow beyond task execution by understanding why the work matters, anticipating next steps, and building greater independence over time.

Core Responsibilities

1. Client Communication & Account Support: Build reliable relationships with day-to-day client contacts. Prepare clear meeting recaps, maintain accurate status updates, and make sure decisions, actions, owners, and timing are understood. Handle familiar client questions and involve senior account leadership when needed.

2. Project Ownership & Execution: Own routine assigned projects from kickoff through delivery. Maintain visibility into timing, dependencies, reviews, and next steps. Prepare briefs, coordinate markups and routing, and work with cross-functional partners to keep work moving. Raise issues early with context and a proposed next step.

3. Regulated Process & Veeva / MLR: Build strong hands-on fluency in pharmaceutical MLR processes and Veeva. Complete routine tagging, linking, routing, submissions, and related workflow steps. Prepare for MLR meetings, track actions, and help incorporate feedback accurately.

4. Financial Awareness: Support estimates, budget tracking, billing reconciliation, scope updates, and forecasting inputs. Understand how assigned work is tracking against budget and scope and flag potential risks early.

5. Brand, Strategy & Market Awareness: Understand how assigned tactics support broader brand goals. Build knowledge of the brand, disease state, client priorities, competitive landscape, and relevant market developments. Bring useful insights forward to senior account and Strategy partners.

6. Ownership, Judgment & Prioritization: Keep assigned work moving without constant follow-up. Anticipate likely next steps, manage routine priorities independently, raise capacity conflicts early, and know when additional support is needed.

7. Cross-Functional Collaboration: Work closely with PM, Creative, Strategy, Medical, Editorial, Digital, and other partners. Clarify ownership, communicate changes, follow through on commitments, and help turn discussions into action.

8. Communication & Presentation: Come prepared to meetings and understand the material being discussed. Present assigned work clearly without simply reading from slides or scripts. Take clear client notes and develop concise recaps that capture decisions, actions, owners, and timing.

9. Managing Up: Keep senior account leads informed of meaningful changes, risks, timing concerns, client feedback, and capacity issues. Raise concerns early with context, impact, and a proposed next step.

10. Teamwork & Development: Be receptive to feedback and apply coaching in future situations. Ask questions when needed, build stronger independence over time, and support teammates with familiar tasks when appropriate.

Experience & Qualifications

• 1–3 years of relevant agency and/or healthcare account experience
• Familiarity with regulated promotional work and pharmaceutical MLR processes
• Hands-on experience with Veeva or similar workflow systems
• Strong organizational, written, and verbal communication skills
• Ability to manage multiple routine projects and priorities
• Ability to work effectively across agency disciplines
• Strong attention to detail, follow-through, and willingness to ask questions early

NPG Health is an equal opportunity employer and strictly prohibits unlawful discrimination based upon an individual’s race, color, religion, gender, sexual orientation, gender identity/expression, national origin/ancestry, age, mental/physical disability, medical condition, marital status, veteran status, or any other characteristic protected by law.