Program Delivery Lead

Role Description

***CANDIDATE MUST BE US Citizen (due to contractual/access requirements)***

This job is responsible for the integration of external vendors, involvement in Strategic Initiatives (STIs) prioritization and delivery, and regulatory/compliance and financial oversight. Ensures attainment of client operational & financial commitments and performance objectives/goals. This role provides strategic leadership, ensuring programs/projects contribute to overall portfolio/product roadmap goals, with a focus on strategic alignment, resource/financial oversight, and overall program success.

Essential Responsibilities

• Work with management to assemble project teams and work groups to produce deliverables required to achieve the objectives of a defined corporate program.
• Lead project managers and work group leaders in the development and maintenance of comprehensive plans for a defined corporate program.
• Organize, direct and coordinate cross-functional activities to focus corporate resources on the successful delivery and implementation of the desired results for a defined corporate program and/or strategic initiative.
• Work with the executive sponsor of a corporate program (VP or higher), and other management as required to achieve the objectives of a defined corporate program.
• Acquire detailed understanding of the business objectives for an assigned area.
• Partner with product management and business leaders to develop and maintain business capability roadmaps informed by industry research and business strategy.
• Lead matrix management efforts and initiatives to assure desired results are achieved, including integrated project planning across multiple programs.
• Deliver capabilities that adhere to regulations, corporate policy mandates, corrective action plans, compliance requirements and process improvement initiatives impacting systems, operating platform and associated.
• Oversee Product Managers' adherence to data governance/TAP requirements, processes and workflows.
• Directly deliver projects or programs and/or actively participate in transformational initiatives.
• Communicate effectively with senior and functional leaders and partners across the enterprise and external vendors to drive business outcomes.
• Develop and maintain a comprehensive stakeholder communication plan for the program, facilitating high-level collaboration and risk mitigation across all projects.
• Contribute to continuous improvement by actively participating in strategy discussions and roadmap planning and Core Behaviors initiatives and outcomes delivery activities.
• Monitor UAT progress alongside key stakeholders.
• Other duties as assigned or requested.

Qualifications

• 7 years of experience analyzing, designing, developing, and/or supporting large enterprise systems and/or projects (Required).
• 3 years of experience in the Health Insurance industry (preferably within Medicare or ACA Individual) (Preferred).
• 3 years of experience of Financial Management or Strategic Planning in a consulting role (Preferred).

Requirements

• Leadership skills and ability to relate to all levels of management and staff as well as external customers/partners.
• Team building and professional development skills.
• Analytical and Logical Reasoning/Thinking.
• Strong business writing and oral communication skills.
• Business case development and justification.
• Detail oriented individual who is able to work in a fast-paced environment with competing and changing priorities.
• History of successfully completing projects as both a sole contributor and as a team leader.
• Proven ability to manage and mitigate risks across multiple projects within a program.
• Strong understanding of requirements traceability and inter-project dependencies.
• Experience developing and executing program-level communication plans.

Education

• Bachelor’s degree in business management, Computer Science, Information Technology, or closely related discipline (Required).
• Master's Degree (Preferred).

Licenses or Certifications

• None (Required).
• Project Management Professional (PMP) (Preferred).
• PMI Agile Certified Practitioner (PMI-ACP) (Preferred).
• Lean Six Sigma (Preferred).

Travel Requirement

• 0% - 25%

Physical, Mental Demands and Working Conditions

• Position Type: Office- or Remote-based.
• Teaches / trains others: Occasionally.
• Travel from the office to various work sites or from site-to-site: Rarely.
• Works primarily out-of-the office selling products/services (sales employees): Never.
• Physical work site required: No.
• Lifting: up to 10 pounds: Constantly.
• Lifting: 10 to 25 pounds: Occasionally.
• Lifting: 25 to 50 pounds: Rarely.