Inventory and DC Operations Supervisor (In Person)

Job Description

Job Description

Description:

Inventory Accuracy & System Integrity

• Ensure inventory in the WMS/ERP matches physical reality at all times — quantity, location, and status

• Monitor daily that there are no open transfers, open receipts, pending put-aways, or unshipped orders left unresolved at end of day

• Verify that every receiving, putaway, transfer, pick, and shipping transaction is properly closed in the system before close of business

• Lead and oversee cycle counts, reconciliations, and physical inventor events; investigate and resolve all variances

• Identify root causes of inventory discrepancies and drive corrective actions with the warehouse team

Operations Oversight & Audit

• Provide independent verification that daily warehouse activity is being executed and recorded according to company standards

• Audit Warehouse Manager and Supervisor reported metrics against system data; flag discrepancies and follow them through to resolution

• Review daily, weekly, and monthly transaction logs to surface missed steps, broken processes, or compliance gaps

• Hold daily / weekly review checkpoints with warehouse leadership to confirm all transactions are reconciled and closed

• Escalate unresolved operational or accuracy issues to senior leadership with clear data and recommended next steps

Documentation & Reporting

• Review and validate all inbound and outbound shipping documentation — receiving reports, delivery notes, bills of lading, packing lists, and invoices

• Prepare and distribute daily, weekly, and monthly reports on inventory accuracy, open transactions, and operational KPIs

• Track and analyze key metrics such as inventory variance, order accuracy, on-time shipping, dock-to-stock time, and aging open transactions

• Maintain organized digital and physical documentation for full traceability and audit readiness

Coordination & Communication

• Serve as the data and operations liaison between the warehouse, customer service, sales, and senior leadership

• Coordinate with suppliers, carriers, and 3PL partners to confirm scheduled inbound and outbound activity is properly received and processed

• Respond to internal and external inquiries regarding inventory status, shipment tracking, and order fulfillment

Compliance & Continuous Improvement

• Ensure operational adherence to company policies, safety standards, and regulatory requirements

• Identify recurring discrepancies or process gaps and recommend systemic fixes to prevent them

• Contribute to lean and continuous improvement initiatives across the distribution center

Requirements:

Required Skills & Competencies

• Sharp attention to detail and an audit mindset — you naturally look for things that don’t add up

• Confidence to professionally challenge data, processes, and people until issues are resolved

• Strong organizational and time-management skills with the ability to manage competing priorities

• Advanced proficiency in Microsoft Excel (pivot tables, VLOOKUP / XLOOKUP, basic data analysis); solid Word and Outlook skills

• Hands-on experience with Warehouse Management Systems (WMS) and/or ERP platforms (SAP, Oracle, NetSuite, Manhattan, or similar)

• Excellent written and verbal communication skills, with the ability to interact professionally across all levels of the organization

• Strong problem-solving and analytical mindset

• Solid understanding of inventory control principles and end-to-end distribution workflows (receiving, putaway, transfers, picking, shipping)

• Self-starter capable of working independently and holding others accountable through data

Required Qualifications

• High school diploma or equivalent

• 2–3 years of experience in distribution operations, inventory control, warehouse administration, or a similar role

• Demonstrated experience with inventory management, transactional auditing, or operations data analysis

• Working knowledge of shipping, receiving, and putaway procedures

Preferred Qualifications

• Associate’s or Bachelor’s degree in Business Administration, Logistics, Supply Chain Management, or related field

• Prior experience in textile, apparel, or consumer goods distribution

• Familiarity with basic accounting, purchasing, or procurement processes

• Exposure to lean, Six Sigma, or continuous improvement methodologies

• Bilingual (English / Spanish) is a strong plus

Working Conditions

• Primarily office-based within the distribution center

• Occasional walks of the warehouse floor required to verify activity, conduct cycle counts, or investigate discrepancies

• Standard business hours, with occasional flexibility required during inventory cycles, peak periods, or month / year-end close