Professional Services Engineer
Virtual Vocations Inc
Working remotely in the MST or PST time zones, the full-time Professional Services Engineer II will serve as a technical authority on Tines platforms, guiding customers in scoping, designing, building, and deploying automation solutions tailored to their needs. Key responsibilities Shape the Professional Services organization by developing processes and procedures for automation projects Scope and build automation Stories and workflows based on customer requirements, while identifying potential blockers Collaborate with cross-functional teams to ensure client implementations meet success criteria and enhance customer productivity Required qualifications 5+ years of experience in delivering Professional Services and implementing automation solutions Strong customer-facing skills with experience in a consultancy role Proficient in interpreting API documentation and applying various API authentication methods General understanding of LLMs, agents, and automation models Ability to translate platform capabilities into customer-specific use cases
Vacancy posted 4 days ago
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