Business Operations Analyst (Remote)

As a Business Operations Analyst, you will partner with customers, sales teams, and business leaders to uncover opportunities, optimize inventory, and deliver data-driven solutions that improve performance. This role offers the opportunity to influence revenue growth, strengthen customer partnerships, and drive meaningful business outcomes through analytics, process improvement, and cross-functional collaboration.

This is a fully remote position. Candidates located in New York, New Jersey, or Pennsylvania are preferred to support business needs within the region.

What You Will Do

• Build and maintain customer relationships to identify growth opportunities, improve service levels, and drive revenue performance within assigned territories.
• Analyze customer purchasing patterns, inventory utilization, and revenue trends to uncover opportunities for cost savings and operational improvements.
• Deliver data-driven recommendations to customers and sales teams through phone, email, and business reviews to improve efficiency and customer value.
• Partner with Sales, Marketing, Customer Service, and Operations teams to develop solutions that address customer needs and changing market conditions.
• Execute inventory optimization strategies and product conversion initiatives that enhance customer outcomes and business performance.
• Utilize enterprise systems and customer relationship management tools to manage orders, resolve issues, track customer interactions, and support account performance.
• Lead recurring business review meetings with internal and external stakeholders to align on sales objectives, collection strategies, and operational priorities.
• Support onboarding and training initiatives by educating field personnel and customers on ordering processes, inventory management practices, and available solutions.

What You Will Need

Required Qualifications

• Bachelor’s degree.
• Experience using Microsoft Excel and Microsoft PowerPoint in a professional environment.
• Exposure to enterprise resource planning (ERP) systems, including sales order management functionality.

Preferred Qualifications

• Experience with SAP, Salesforce, JD Edwards, or similar enterprise systems.
• 1+ year of professional experience in sales support, supply chain, healthcare operations, customer service, analytics, business operations, or a related field.
• Experience creating reports and analyzing data using Excel functions, formulas, pivot tables, and lookups.
• Experience using business intelligence and reporting tools such as Power BI.

Posted Date: 09/04/2026
This role will be posted for a minimum of 3 days.

United States of America Pay Ranges:

• USN : $59,900 - $83,300 USD Annual
• US5 : $62,900 - $87,500 USD Annual
• US10 : $65,900 - $91,600 USD Annual
• US15 : $68,900 - $95,800 USD Annual
• US20 : $71,900 - $100,000 USD Annual
• US30 : $77,900 - $108,300 USD Annual

View the U.S. work location and transparency guide to find the pay range for your location.

Health benefits include: Medical and prescription drug insurance, dental insurance, vision insurance, critical illness insurance, accident insurance, hospital indemnity insurance, personalized healthcare support, wellbeing program and tobacco cessation program. Financial benefits include: Health Savings Account (HSA), Flexible Spending Accounts (FSAs), 401(k) plan, Employee Stock Purchase Plan (ESPP), basic life and AD&D insurance, and short-term disability insurance. Stryker offers innovative products and services in MedSurg, Neurotechnology, Orthopaedics and Spine that help improve patient and healthcare outcomes. Alongside its customers around the world, Stryker impacts more than 150 million patients annually. Depending on customer requirements employees and new hires in sales and field roles that require access to customer accounts as a function of the job may be required to obtain various vaccinations as an essential function of their role.