Intake Coordinator-Hybrid Role

Golden Steps AbaWith over 1400 employees strong across 16 states and numerous clinics, we are on a mission to provide compassionate and high-quality care to our pediatric patients. Our promise is to foster an inclusive and impactful work environment where every team member can thrive both professionally and personally. If you are passionate about making a difference and want to contribute to a team that values dedication and compassion, join Golden Steps ABA in our commitment to excellence in patient care and team success.Why You'll Love Working With Us:Unmatched CultureConnection is at the heart of who we are. Whether we're sharing laughs at team outings, enjoying monthly lunches, or celebrating milestones together, we make time to connect, have fun, and grow as one team.Diversity & InclusionWe thrive on different perspectives. Our strength lies in the unique experiences of our team — fostering a collaborative, inclusive space where everyone's voice matters.Growth & AdvancementWe don't just hire — we invest. With a "hire-to-retire" mindset, we offer clear career paths, professional development, and advancement opportunities at every stage.Support for Continuing EducationYour goals matter. That's why we provide tuition discounts, CME libraries, RBT training, university discounts, ongoing mentorship and paid training. We're helping you level up your skills and chase your career dreams.ResponsibilitiesA day in the life:Respond to new inquiries and manage intake pipelineSchedule and confirm initial assessmentsEducate families on ABA services and company offeringsClose new cases and drive service startsTrack performance metrics and conversion ratesCollaborate with clinical and operations teams to ensure smooth onboardingOther tasks as assigned.QualificationsWhat You'll Bring:Strong sales or admissions backgroundEnjoy high-volume phone outreach (50–100 calls per day)Personality-first communicator with high emotional intelligenceWorked in commission-based or performance-driven rolesComfortable handling objections and guiding difficult conversationsOrganized and able to manage multiple leads simultaneouslyHealthcare experience preferred but not requiredBenefitsBenefits and perks created to support you:Enjoy competitive PTO, paid sick leave, health/dental/vision coverage, and a 401K with match — because great work deserves great benefits.Competitive pay. Performance-based incentive structure with strong earning potential upwards of 6 figures for high performer.Hybrid schedule. Make a difference and love doing it.We are a small, employee-centric organization driven by our collective commitment to ABA excellence.Golden Steps ABA provides equal employment opportunity to all persons without regard to race, color, religion, creed, age, marital status, sexual orientation, gender identity or expression, citizenship status, national origin, ethnicity, military/veteran status, or disability which can be reasonably accommodated without undue hardship, or any other classification protected by law. This applies to all terms and conditions of employment including recruitment, hiring, compensation, training, promotions, terminations, layoffs, transfers and leaves of absence.