Customer Support Team Leader
Virtual Vocations Inc
Seeking a decisive and autonomous Customer Support Team Leader for a remote, full-time position focused on managing the frontline CS/OPS team during U.S. business hours, driving performance, and resolving complex escalations independently. Key responsibilities Own the team's output during U.S. hours, managing coverage, attendance, and workflow distribution Analyze performance metrics and proactively intervene to support agents who are falling behind Handle complex escalations and provide guidance to agents, promoting self-sufficiency and accountability Required qualifications 4+ years of experience in Customer Support, with at least 2 years in a leadership or mentor role Demonstrated extreme ownership and initiative in problem-solving Strong resourcefulness in finding answers and solutions independently Excellent written and verbal communication skills in English Experience with SaaS, Telehealth, or complex CRM tools is a major plus
- ...Job description: Sweet Epic Travels is seeking a dependable, people-focused Remote Customer Support Team Leader to guide our virtual support team and ensure every client receives timely, professional, and compassionate service. This role is ideal for an organized...SuggestedRemote work
- ...Job Description Job Description Customer Service Team Leader Join our Dynamic Team Overview Atlantic Plywood, a 100% employee-owned... ...part in delivering exceptional customer experiences, supporting revenue growth, and strengthening partnerships with millworkers...SuggestedFor contractorsWork at officeFlexible hoursShift work
- Overview Join our dynamic team as a Remote Customer Service Representative, where your enthusiasm and dedication will elevate client interactions... ...communication, enhance customer satisfaction, and support the overall success of our client engagement strategies. This...SuggestedRemote jobWork from homeFlexible hours
$46.91k - $70.36k
...been voted a Forbes Best-In-State Bank for Illinois by our customers. Be a part of something big as we continue our growth story... ...existing accounts in a high-volume call center environment. The Support Center Team Lead will not only have a proven record of exceeding goals...SuggestedRemote work$24 per hour
...built on creating products people love and experiences they remember. As we continue to grow, we're looking for a Customer Support Lead to coach our support team to ensure every customer interaction reflects the care and quality our brand was built on. As our Customer...SuggestedFull timeImmediate start$82.7k - $120k
...Privacy NoticePersonal Information We CollectYour Privacy ChoicesTeam OverviewAs the first point of contact for customer support and service restoration, our team plays a critical role in protecting customer operations and maintaining trust in TransUnion's solutions....Full timeTemporary workWork experience placementWork at officeFlexible hoursShift work2 days per week$100k - $120k
...CA (On-site) | Type: Full-Time ROLE OVERVIEW We are seeking a Customer Support Lead to serve as our internal owner of customer support... ...and care. Serve as the internal escalation path when vendor teams need guidance on complex, sensitive, or precedent‑setting support...Full timeWork at office- ...opportunity to build a world-class, systems-driven support function from the ground up. You'll... ...-end support experience - from the first customer touch to durable systems that make... ...toward action, and care deeply about the team and community who lean on you and your work...Local areaShift work
- ...Atronic Alarms, Inc. is seeking a detail-oriented Administrative Assistant to support sales, billing, and operations in a full-time role. You will handle customer communications, process payments, manage leads, and maintain accurate records to ensure exceptional customer...Full time
- ...Subscription Support Coordinator Job Summary The Subscription Support Coordinator will support a rapidly... .... Collaborate with internal operations teams to fulfill and support subscription customer needs. Partner with business analyst teams to address...Contract workLocal areaRemote workWorldwide
- A dynamic travel services company is seeking a motivated Customer Service Coordinator to join their team. The role involves assisting clients with travel inquiries, coordinating important details, and ensuring a positive experience throughout the planning process. Ideal...Remote work
$25 - $33 per hour
...operators nationwide. We partner with our customers from initial design and equipment selection through installation and long-term support. Our business is built on expertise,... ...Internal Communication:Collaborate with sales teams and other internal departments to resolve...Work at office$114.1k - $194k
...Customer Support Lead Leads enterprise IT support operations to deliver reliable, secure, and high-quality end‑user technology services within... ...of the enterprise service desk and end‑user support teams. Oversee incident, problem, and request management processes...Contract workWork at office- ...Customer Support Coordinator (Remote) We are seeking a Remote Customer Support Coordinator in the Minneapolis area to assist clients with travel... ...Access to training, tools, and ongoing mentorship Supportive team environment Opportunity to build professional skills in...For contractorsRemote workFlexible hours
- ...Green Bay Packaging in Town of Richfield, Wisconsin, is looking for a Customer Service Representative to interact with customers and manage their inventory needs. The role requires strong communication skills and a customer-oriented attitude. Successful candidates will...
- ...Customer Support Coordinator Titan America, a multi-regional producer of cement, aggregate, ready-mix concrete and fly ash processing located... ...position reports to the Administrations Manager in Admin Team. The Customer Support Coordinator will be the administrative support...Work at officeFlexible hours
$28 per hour
...role WarriorBabe is looking for a high-energy, customer focused, and dedicated Client Success Coordinator to join our team! Our ideal candidate is someone who has... ...WarriorBabe Client Success Coordinator is expected to: Support coach-client assignments as part of the...Hourly payFull timeImmediate startRemote workMonday to FridayFlexible hoursAfternoon shift- ...excellence elevate every project we support. We don’t simply hire... ...SteerBridge is seeking an experienced Customer Support Lead to oversee daily... ...Credit Card Customer Service team. This individual will lead a... ...candidate is a strong people leader with experience supporting...Work at office
- ...Customer Support Lead Full-time Remote Remote, US We are looking for a Customer... ..., design, and physician partners. The team behind Collective helped build three D2C... ...-on individual contributor to people leader Seniority ~4 - 8 years of experience...Full timeWork experience placementRemote work
$20 - $21 per hour
...We are seeking full time Customer Support Coordinators in North St Petersburg Florida, Hours: 9am-5pm Monday - Thursday and 9am-4pm Fridays Job Responsibilities: • Assist in day-to-day operational tasks - both normal responsibilities and as requested • Learn...Full time- ...Customer Support Coordinator Crafco, Inc. is seeking a Customer Support Coordinator at our corporate headquarters in Phoenix, AZ. Customer... ...core to everything we do and if you agree, we want you on our team! Our customer support team's top priority is to make our...Full timeWork experience placementImmediate startMonday to Friday
$56k - $70k
...80301 Job Function: Customer Service Job Country:... ...Excelitas is a global technology leader with more than 7,500 employees... ...to the future! Join the team that leading technology companies... ...currently seeking a Customer Support Coordinator who will drive account...Full timeContract workTemporary workWork experience placement$65k - $75k
...digital platform. We're looking for someone to join the Swish Customer Support team and build our customer support function for our new product... ..., no ego, no drama, high accountability High ownership: Leaders here solve, not wait No ego: We review, take feedback, fix...Work at office- ...Customer Support Lead Job ID 2026-8915 Job Locations US-VA-Quantico Category... ...government. Empower AI gives federal agency leaders the tools to elevate the potential of... ...queue management, and hands-on technical team leadership. You will lead service desk operations...Full timeContract workFor contractorsWork at office
- ...To support a dynamic Customer Support Team, the full-time remote Customer Support Lead will provide advanced technical support, coordinate daily operations, and mentor team members while serving as the primary escalation point for complex customer issues. Key responsibilities...Full timeWork at officeRemote work
- A travel support company based in Bullhead City is looking for a motivated Customer Service Coordinator. This role involves assisting clients with travel inquiries, providing guidance on options, and maintaining communication throughout the planning process. Ideal candidates...Remote workFlexible hours
- A travel support company is seeking a motivated Customer Service Coordinator who will assist clients with travel-related questions and ensure a positive experience. Responsibilities include providing guidance on travel options, managing reservations, and maintaining clear...Full timePart timeRemote work
- ...approval chains. You'll see your fingerprints on what we ship. The Team: A team of operators defining the future of AI infrastructure.... ...in the room where it's already happening. What you'll do As a Customer Support Coordinator , you will serve as the front line of Giga's...Full timeWork at officeLocal area
- ...Trelleborg Sealing Solutions in Seattle, WA is seeking a Customer Support Coordinator to deliver exceptional service to existing and prospective customers. You will manage customer orders and quotes, review contracts, analyze pricing, monitor delivery performance, and...
- ...cluster. As a result, risk is offloaded to the customer using fixed-price long-term contracts.If... ...for enterprise customers, and support is the front line of that experience. We'... ...to-day customer support and success - the team, the tooling, and the metrics that keep customers...Long term contractContract workFixed term contractLive inWork at officeLocal areaVisa sponsorshipShift work
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