Dedicated Assistant (Bilingual - Mandarin)

Retina Consultants of Texas (RCTX) is seeking a Dedicated Assistant to join our innovative team with the mission of Fighting Blindness For The World To See. Under the direction of the clinic managers and the designated physicians, the dedicated assistant will provide coherent continuity of patient care by following up with patients’ medical records, lab results, and physician correspondence with co‑managing doctors, in addition to clinical duties. Candidate must be able to travel to various clinics, communicate effectively, and be highly organized to work in a fast‑paced environment. This position will travel to clinics in and around Houston. Mileage will be compensated. Candidates must be able to travel to various clinics to meet the needs of the patients and providers, and support the clinic hours of Monday through Friday between the hours of 6:30am-6:30pm. Schedules are provided weekly and are based on the provider’s clinic, patient and surgery schedules. Clinic staff are provided with the opportunity for weekend hours if available. Retina Consultants of Texas is the largest and most respected retina‑only ophthalmology practice in the United States. Our group consists of 26 world‑renowned physicians leading the world in retinal care. While serving two major metropolitan markets (and their extensions) our combined culture allows us to best serve our patients, referral sources and our own team of physicians. RCTX also invests heavily in diagnostic equipment, providing state‑of‑the‑art retina imaging, laser and diagnostic capabilities to each patient. This, combined with the clinical expertise of our physicians, an outstanding and devoted staff, and 25 convenient locations to serve our patients. We worked hard to create our culture as Retina Warriors. We strongly emphasize our core values of Hard Work, Authentic Care and Innovation in everything we do. It is our belief that by investing in our people, our people will be empowered of their own accord to provide the highest quality patient experience. Benefits Employee Paid Benefits such as Medical, Dental, and Vision, short‑term disability, voluntary life insurance, accident, critical illness, hospital indemnity, pet insurance, HSA pre‑taxed contributions, 401(k) retirement savings contributions both Roth and Traditional options starting date of hire. Employer Paid Benefits such as long‑term disability, $25,000 basic life insurance policy, 3% 401(k) safe harbor contribution, HSA employer contributions, annual performance merit increases, certification opportunities, rewards & recognition platform, WellHub Starter Plan Gym Membership, paid time off and 8 paid holidays + 1 floating holiday annually. Pay Rate is $20.00+ per hour and eligible for overtime. Responsibilities Greet and guide patients to examination rooms Acquaint yourself with all new and established patients, providing plan/setting expectations for visit Maintain a smooth and seamless flow of patients to examination rooms Document all history and testing information accurately and consistently Updating and filing patient’s medical records including lab results and outside medical records Summarize all exam details from physician into patients electronic chart, including but not limited to: proper charting of examination, additions to chief complaint, physician assessment and recommendations for treatment Observe patient and physician during exam and assist as needed or when appropriate Maintain awareness of the patients verbal and nonverbal communication when the physician is providing instructions, as you may need to repeat the information or provide educational materials for the patient to review at home Ensure patient understands all verbal and written instruction from physician Assist physician in patient care and minor surgical procedures in examination room Add diagnosis in patients electronic chart and ensure codes match diagnosis for billing purposes Guide patient to front desk after completion of the exam and ensure proper follow‑up appointments are scheduled E‑prescribe new and renew prescription medications as directed by physician Coordinating patient care with co‑managing specialists and laboratory services Handling physicians’ e‑mail correspondence relating to patient care Sending secure e‑mails to referring doctors regarding mutual patients’ care management Checking and responding to e‑mails twice a day minimum Coordinating time to meet with designated physician to address any outstanding issues Perform other duties as assigned by Physician, Clinic Manager, Supervisor and/or Director of Operations Skills / Competencies Training and understanding of HIPAA requirements and the importance of maintaining patient confidentiality. Knows required components of examination for appropriate CPT coding to ensure all elements are accurately completed. Understands Medicare and other common insurance requirements for quality reporting in order to help practice comply with payer requirements. Proficient in scribing for ophthalmology services including exams, diagnostics, and procedures Experience with electronic medical records preferred Excellent verbal and written communication skills Strong, professional interpersonal skills. Organizational skills and attention to detail Basic understanding of algebraic principles. Basic to advanced computer skills required Ability to spell accurately while charting Management of multiple projects simultaneously. Ability to work well in a team dynamic as well as independently Demonstrated respect for staff and patients. Qualifications Education And Experience Requirements College degree preferred Minimum of 1 year experience as an Ophthalmic Scribe Completion of medical terminology and/or ophthalmic terminology courses. Scribe certification (preferably Certified Ophthalmic Assistant and/or Ophthalmic Scribe Certification) preferred, should obtain within 6 months. Valid CPR certification Physical Abilities Must be able to move frequently from standing and sitting depending on exam room configuration during clinic sessions. Prolonged periods sitting at a desk and working on a computer. Must be able to type or write legibly in a dimly lit setting. Must be able to hear softly spoken words. Must be able to add support for patients getting in and out of exam chairs. Lifting required up to 30 pounds. Regularly required to communicate with patients, staff and medical providers. Open availability to work, including early mornings and late evenings RCTX is an equal‑opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, age, national origin, disability, military service, veteran status, genetic information, or any other protected class under applicable law. #J-18808-Ljbffr The Michaels Organization