ServiceNow Software Engineer III(onsite, only W2) (Cincinnati)

Role: ServiceNow Software Engineer III

Location: Cincinnati, OH

Duration: 12 months

Pay Rate: $55-60/hour on W2, client will not consider C2C

Work Type: Onsite

Required Qualifications

Experience

• 5+ years of ServiceNow platform experience.
• 3+ years of hands-on ServiceNow CSM implementation experience.
• Experience implementing customer service portals.
• Experience configuring email-to-case processes.
• Experience integrating CRM and customer data sources with ServiceNow.
• Experience supporting large customer service or operations teams.

Must Have - Certifications:

• ServiceNow CIS – ITSM
• ServiceNow CAD
• ServiceNow CIS – CSM

Technical Skills

Strong experience with:

• ServiceNow CSM
• Service Portal
• Customer Service Workspace
• Flow Designer
• Integration Hub
• REST APIs
• Business Rules
• Script Includes
• Client Scripts
• UI Policies
• SLA Management
• Knowledge Management
• Case Management
• Email Inbound Actions
• Notification Framework

Integration Skills

Experience integrating with:

• Fiserv
• SAP
• Custom CRM platforms
• Data warehouses (Snowflake preferred)

Please send resume ASAP.