Front Desk | Patient Coordinator- Skin Rejuvenation Clinic

Front Desk Receptionist

CPP Clinics is a leading provider of medical aesthetics services, offering innovative treatments across multiple medspas under the CPP umbrella. We are dedicated to delivering exceptional patient experiences and outstanding results, utilizing advanced technologies and personalized care.

Skin Rejuvenation Clinic one of our valued partners, is looking for a Front Desk Receptionist to join their fast-growing, state-of-the-art clinic located in Edina, MN!

We're looking for someone who's obsessed with great vibes, glowing skin, and delivering an unforgettable client experience. If you love helping people feel confident, refreshed, and taken care of you'll fit right in.

Our dream candidate is warm, outgoing, and effortlessly polished. You can hold a great conversation, explain treatments in a clear and relatable way, and make every client feel like a VIP from the moment they walk through the door.

You thrive in a fast-paced environment, can multitask like a pro, and stay calm and confident when things get busy. You're flexible, detail-oriented, and make smart, thoughtful decisions with client care always top of mind. Team player energy is a must we support each other, hype each other up, and create a positive atmosphere every day.

Being comfortable with scheduling software and basic tech is important.

If you're friendly, polished, organized, and excited about aesthetics and self-care, we'd love to meet you!

Work Schedule:

This is a full time, onsite position. Hours are generally Monday, Tuesday, Wednesday and Friday 9AM-5:30PM and Thursday 11AM-7PM but can vary. We believe in maintaining a healthy work-life balance while ensuring business needs are met.

Responsibilities

• Patient Check-In
• Greet patients in a professional and welcoming manner.
• Monitor reception area and communicate updates as needed.
• Verify chart completion, authorizations, and consents prior to services.
• Enter and update patient demographic information.
• Document arrival times and ensure timely patient flow.
• Patient Check-Out
• Process patients at visit completion; review charges and enter billing information.
• Review treatment plans, products, fees, and financial responsibilities.
• Secure required signatures, consents, and insurance authorizations.
• Collect payments and pre-book future appointments.
• Ensure patient understanding, provide instructions, and confirm satisfaction.
• Administrative
• Schedule appointments and convert inquiries into consultations.
• Confirm upcoming appointments and follow up on no-shows.
• Maintain reception area appearance and prepare charts for upcoming visits.
• Manage billing updates and loyalty program entries.
• Support front office team and perform additional duties as needed.
• Retail Sales
• Provide product education and consultations to patients.
• Maintain thorough knowledge of product lines and ingredients.
• Promote service and retail awareness to drive sales.

Qualifications:

Experience managing phone systems and scheduling

Excellent communication, organizational, and multitasking abilities.

Proficiency in computer systems and typing skills.

Benefits:

Competitive Compensation Package Competitive pay with potential for bonus.

Health & Dental Benefits Comprehensive coverage to prioritize your well-being.

401(k) Matching Plan for the future with our generous 401(k) matching program.

Aesthetic Industry Perks Enjoy free and discounted services and products.