Senior Network Engineer Contractor

Overview Intelligent Protection Management (IPM) provides a comprehensive approach to cloud security, designed to ensure all cloud-based resources are secure, compliant, and resilient against threats. From strategy to execution, we develop IT solutions that fit our customers' business needs. Role As a Senior Network Administrator Contractor, you’ll play a pivotal role in designing, deploying, and maintaining secure, scalable network infrastructures across multiple client environments. This hands-on position demands a proactive mindset, strong troubleshooting capabilities, and the ability to manage diverse network ecosystems—from small business setups to complex enterprise-grade systems. Responsibilities Diagnose and resolve network and voice-related issues across client environments, ensuring minimal downtime and optimal performance Participate in a rotating on-call schedule to support 24/7 client operations Maintain and enhance network monitoring tools to ensure real-time visibility and alerting Coordinate new circuit installations, testing, and handoff with ISPs and telecom providers Design and implement wired/wireless infrastructure across client sites, including remote offices and data centers Lead network upgrade initiatives—planning, testing, and deploying enhancements with minimal disruption Manage and execute network tasks in high-availability, time-sensitive environments Administer WAN, LAN, WLAN, and VoIP systems, including MPLS, IPsec VPNs, and various internet access technologies (Cable, DSL, Metro Ethernet) Document network configurations, diagrams (Visio), SOPs, and implementation plans for internal and client use Adhere to change management protocols and incident response procedures for all network activities Provide firewall support and configuration (Fortigate, SonicWall) across client networks Serve as a liaison between clients and telecom/network carriers to resolve service issues and coordinate upgrades Manage multiple concurrent network projects, ensuring timely delivery and client satisfaction Act as a subject matter expert for all network-related inquiries within the MSP team Skills & Qualifications Proven ability to manage complex, multi-tenant network projects from planning to execution Advanced experience with Fortigate, SonicWall, and FortiManager platforms Expertise in switching technologies Exceptional troubleshooting and diagnostic skills in both solo and collaborative settings Prior experience in an MSP environment is highly preferred Strong interpersonal skills for cross-functional collaboration and client communication Understanding of diverse access technologies: Cellular, Wired/Wireless, Cable, DSL, T1, Metro Ethernet Analytical mindset with a focus on root cause analysis and continuous improvement Highly organized with the ability to prioritize tasks across multiple clients and projects Why IPM? Supportive, inclusive culture that values diverse perspectives Remote work flexibility within the United States IPM is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. #J-18808-Ljbffr IPM - Intelligent Protection Management