Police Department Administrative Coordinator

The City of Redmond is a thriving, culturally diverse community and home to over 80,000 residents. Redmond is the hub of an array of commerce and industry ranging from technology, aerospace, and gaming to biomedical and innovation start-ups. In this role, you will represent the city, and our values of service, integrity, accountability, belonging and stewardship. The Police Department Administrative Coordinator for the City of Redmond provides advanced administrative, operational, and project coordination support to ensure the efficient and effective delivery of police department services. This role oversees office operations, enhances administrative processes, manages budgets, special projects, and prepares reports, analyses, and presentations to support organizational goals. The position also provides high‑level customer service, and coordinates a wide range of administrative functions that promote operational excellence, compliance, and organizational effectiveness across the City of Redmond Police Department. Responsibilities Coordinates and oversees office operations, identifies resource needs, and develops action plans to achieve departmental objectives Establishes and updates administrative processes, procedures and policies as advised by senior management. Prepares documents for presentation to the Civil Service Commission. Researches, evaluates, and analyzes data and provides advice and suggestions to others for use when making decisions regarding policy, procedural or operational changes including financial information, project closeouts and budget development. Communicates information about city policies, procedures and programs to staff. Researches and reviews documents and data to determine how they will affect internal processes and determines appropriate course of action and responds within scope of authority. Manages special projects; independently leads, coordinates and plans work assignments. Independently develops conclusions and recommendations and presents them to others; assembles and summarizes data for management and prepares reports including budget summary/information as directed. Provides advanced administrative support to department employees through travel/training registration and arrangements, expense reporting, and course completion records. Answers customer questions on behalf of the department and consults with command staff and others as appropriate. Onboards new employees on processes and procedures as they relate to the department. Monitors, tracks and reconciles budgets and expenditures within the administrative scope of a project, program and/or unit. Applies broad knowledge of City operations, policies, procedures, services and programs to increase the efficiency and effectiveness of a department. Operates a variety of computer programs at an advanced level including MS Word, Excel, SharePoint etc. Assists in updating intranet data and information for the department. Acts as a resource and/or backup to other departmental staff and assists with maintaining the effectiveness and efficiency of the department. Onboarding and Training Coordinates onboarding and training processes for entry‑level officers, including registering officers for the Basic Law Enforcement Academy, enrolling them in required Washington State Criminal Justice Training Commission (CJTC) courses, and maintaining accurate and up‑to‑date training records in accordance with CJTC standards. Supports the hiring and onboarding process by assisting with background investigations, coordinating applicant scheduling and communication, tracking progress through each hiring stage, and facilitating the successful onboarding of new employees. Knowledge, Skills and Abilities Advanced knowledge of office practices, methods and procedures as well as a variety of software and computer products including MS Word, Excel and SharePoint. Applicable knowledge of grammar, mathematics, statistics, general budgeting practices and financial record keeping. Skill in communicating clearly and effectively. Advanced skill in resolving complicated problems. Knowledge of the functional program(s) of assigned department. Ability to maintain proficiency on industry trends as they relate to a department’s function and provide information and guidance to facilitate and understanding of department objectives. Ability to work independently and to use judgment and initiative when making decisions and/or recommendations. Ability to reliably communicate a variety of information including operational policies and procedures. Ability to learn and operate a variety of computer programs and office equipment at an advanced level and to train others when necessary. Ability to handle confidential information with sensitivity and tact. Ability to maintain effective working relationships with other employees and the public. Ability to be detail oriented and work with frequent interruptions. Education and Experience High school diploma or equivalent; 2-4 years of college level coursework preferred. Six years of progressively responsible administrative support experience at the executive level. Office management experience preferred. May require relevant certification or higher education coursework as it pertains to the department/division. Any equivalent combination of education, experience and training that provides the required knowledge, skills and abilities. Other This class description describes the general nature of the work performed, representative duties as well as the typical qualifications needed for acceptable performance. It is not intended to be a complete list of all responsibilities, duties, and skills required of the job. Please review the Department Administrative Coordinator – Non‑Represented job description for more information about the knowledge, skills, abilities, working conditions, and physical requirements. Selection Process All candidates will be invited to take Public Safety Testing’s Personal History Questionnaire (PHQ), which is pass/fail. Top candidates who meet minimum qualifications will be invited to an initial virtual screening interview with the Chief of Police. Selected candidates who have passed both the PHQ and initial screening will be invited to an in‑person oral interview panel (passing score 70%). Top candidates from the panel will be invited for a final Chief’s interview before selection. Background Investigation Polygraph, psychological exam, drug screening, medical exam and extensive on‑site background investigation will also be required of selected candidates being considered for hire. Automatic Disqualifiers Lied during any stage of the hiring process. Falsified his or her personal history questionnaire or application or failed to disclose pertinent information. Been convicted of a felony (or pled nolo contendere to a felony charge) or any offense that would be a felony if committed in Washington State or has been incarcerated for any crime. Sold marijuana, narcotics or dangerous drugs. All illegal and/or recreational drug use will be closely scrutinized on a case‑by‑case basis. Had a pattern of abusing prescription medication. Been dishonorably discharged from the United States armed forces. Received more than two moving traffic violations within the preceding 3 years; or reckless driving violation within the preceding 5 years; or driving while license suspended within the preceding 5 years; or driving while intoxicated within the preceding five years. Been involved in more than one motor vehicle accident within the preceding 3 years for which the applicant received a traffic or criminal citation and was convicted, forfeited bail, or entered a plea of "guilty" or "nolo contendere." Been previously employed as a law enforcement agent and since has committed or violated federal, state or city laws pertaining to criminal activity. Committed any serious violation of Federal, State, City or County laws. Been convicted of any crime under a domestic violence statute. Unlawful sexual misconduct. Commission of a felony. Discretionary Disqualifiers Alcohol or substance misuse and/or abuse. Excessive traffic violations. A demonstrated unwillingness to honor fiscal contracts or just debts. Any other conduct or pattern of conduct that would tend to disrupt, diminish, or otherwise jeopardize public trust in the law enforcement profession. An inability to perform the essential functions of a Department Administrative Coordinator. Our employees earn competitive wages and enjoy an exceptional benefits package that includes: Medical insurance – Choice of two plans for employees and their eligible dependents: Premera or Kaiser Permanente. All employee healthcare premiums paid for by the City of Redmond. Prescription drug insurance – Included with each medical plan. Dental insurance – For employees and their eligible dependents. Vision insurance – For employees and their eligible dependents. Other insurance – Life, accidental death & dismemberment insurance, short and long‑term disability, optional employee‑paid voluntary life insurance. Flexible spending accounts – For tax savings on healthcare and dependent care expenses. Paid vacation & holidays – 13 paid holidays per year. Employee assistance program (EAP). Retirement plans – Department of Retirement Systems (DRS) plus additional options that include: Municipal Employees Benefit Trust (Social Security replacement plan) and MetLife 457 Plan. Annual COLA adjustments. Annual merit increases of up to 5%. To learn about benefits at the City of Redmond, please visit C2MB (ajg.com) #J-18808-Ljbffr City-of-Redmond