Account Manager

Account ManagerEpika Fleet is seeking a highly organized, detail-oriented Account Manager. In this role, you'll be the central hub that keeps our service operations running smoothly. If you thrive in a fast-paced environment, enjoy problem-solving, and love working with people, this is your opportunity to make a direct impact on our customers' success.ResponsibilitiesOwn the schedule – manage and coordinate daily schedules for our mobile service techniciansSupport the field – process parts requests and ensure technicians have what they need to get the job done rightKeep customers informed – provide clear updates on timelines, lead-times, and service expectationsMaintain accuracy – update customer databases with current information and service detailsBridge communication – serve as the link between customers, technicians, and department managersSupport accounting – provide accurate maintenance contract billing information and prepare service invoicesQualificationsStrong organizational skills with the ability to balance multiple prioritiesExcellent communication skills — clear, professional, and customer-focusedExperience in service coordination, dispatch, or customer support within the equipment, trucking, or fleet service industry (preferred)A team player who thrives in a collaborative, fast-moving environmentDetail-oriented mindset with a commitment to accuracy in scheduling, billing, and documentationBenefitsCompetitive compensation based on experienceMedical, dental, and vision benefits401(k) with company matchPaid time off and company holidaysA growing organization with strong leadership and long-term opportunityAn environment where relationships, follow-through, and reputation still matterEpika Fleet Services, Inc. is an equal opportunity, affirmative action employer, and is committed to providing employment opportunities to all qualified applicants without regard to race, sex, age, color, national origin, ethnicity, creed, religion, disability, genetic information, sexual orientation, gender, gender identity and expression, marital status, pregnancy, or veteran status.Pay RangeUSD $24.00 - USD $30.00 /Hr.