Production Manager

Production Manager

At West, we're a dedicated team that is connected by a purpose to improve patient lives that has been at the center of our Company for more than a century. Our story began when Herman O. West solved the problem of supplying penicillin in mass quantities to the US Government during World War 2. Through our work to deliver thousands of life-saving and life-enhancing injectable medicines to millions of patients daily, West's indelible mark on the healthcare industry has just begun. A name started our story. How will your help write about our future? There's no better place to join an inclusive community of professionals with opportunities for lifelong learning, growth and development. Supported by benefit programs, we empower the physical, mental, emotional and financial health of our team members and their families. We believe in giving back to help those in need in the communities where we live and work. And we are equally committed to creating a healthier environment and planet through our sustainability efforts.

Job Summary: Accountable for running the operation of their Value Stream. Provides leadership and management oversight of activities within all departments/functions that support the Value Stream and ensures the effective collaboration and performance of the Value Stream Management Team. Reports directly to the Operations Manager. Coordinates and directs PGL's.

Essential Duties and Responsibilities:

• Ensure safety and security of all colleagues in the Value Stream.
• Co-ordination of production activities within the Value Stream to ensure on time in full delivery to the Customer.
• Co-ordinate actions with Planning, Production, Tooling, Quality & Engineering to allocate production on a shift-by-shift basis
• Provide essential productions reports required to monitor performance of the Value Stream including:
• Prepare & present OEE data at Tier meetings.
• Prepare data for customer reviews.
• Ensure cycle counting, resin counting, and stock reconciliations are completed (where relevant) and identify corrective actions where required.
• Provide operational data to the planning function to allow them to prepare an accurate production forecast.
• Management of On Hold + Dev Eng. Material to ensure it is released in a timely manner.
• Monitor performance metrics for the value stream and identify adverse trends.
• Continuously drive operational improvement projects to deliver competitive advantage for both the Business and customer
• Provide technical and production feed back to the customer on the required basis.
• Ensure that the appropriate training curricula are in place for teams.
• Ensure production batches are reviewed and released within the required timeframe.

Education: Bachelor's Degree in Management/Engineering Degree or equivalent from four-year college or commensurate work experience required

Work Experience: Minimum 8 years required

Preferred Knowledge, Skills and Abilities:

• Operational Acumen: Has a strong understanding of value stream operations, with the ability to manage and optimize daily production activities effectively.
• Leadership Ability: Capable of inspiring and motivating teams by leading through example, providing clear guidance, and fostering a supportive environment.
• Analytical Thinking: Proficient in using data to monitor performance, identify areas for improvement, and implement operational enhancements.
• Customer Orientation: Skilled in ensuring that products are consistently delivered on time and meet high-quality standards, with a focus on exceeding customer expectations.
• Communication Proficiency: Able to clearly articulate goals, progress, and changes, while also being an active listener who values and integrates feedback.
• Adaptability: Exhibits resilience and flexibility, with the ability to adjust strategies and actions in response to changing conditions and challenges.
• Problem-Solving Skills: Adept at quickly identifying issues and implementing effective solutions to maintain operational continuity.
• Collaborative Spirit: Able to work well across departments, fostering cooperation and teamwork to achieve shared objectives.
• Results Orientation: Demonstrates a strong focus on achieving operational targets, with a commitment to delivering measurable and impactful outcomes.
• Ethical Integrity: Maintains high ethical standards, consistently promoting a culture of trust, transparency, and accountability.
• Support and contribute in Lean Sigma programs and activities towards delivery of the set target
• Able to comply with the company's safety policy at all times.

License and Certifications: Six Sigma certification preferred.

Travel Requirements: 5%: Up to 13 business days per year

Physical Requirements: Medium-Exerting up to 50lb/22kg of force occasionally and/or up to 20lbs/9kg of force frequently, and/or up to 10lbs/4kgs of force constantly to move objects.

Additional Requirements: Medical Device manufacturing requires strict adherence to standards. Working environment is a manufacturing facility, which houses plastic injection molding machines. Must tolerate fumes and particulate generated from various plastics. Work areas are equipped with adequate lighting, cooling/heating and equipment that are in a good working condition. Must work constructively in an environment that may be stressful due to competing resources while at all times maintaining company confidentiality.

West embraces diversity and equality of opportunity. We foster an environment where all individuals are safe, treated fairly, valued and respected. We do not discriminate on the basis of race, religion, color, national origin, gender, sex, gender identity, sexual orientation, age, marital status, veteran status, disability status or other applicable legally protected characteristics. Where permitted by law, employment with West Pharmaceutical Services, Inc. or any of its subsidiary or affiliate companies, is contingent upon the satisfactory completion of post-offer background screening and/or drug screening.