Veterinary Receptionist

Full-Time Client Service Representative / ReceptionistPay: From $19 - $20Arroyo Vista Veterinary Hospital is a busy, full-service small animal hospital in Moorpark, CA, and we are looking for a dependable, compassionate, and team-oriented Client Service Representative to join our front desk team full-time.Our reception team is the heart of our hospital. They help create a welcoming experience for clients and patients while keeping the day running smoothly in a fast-paced veterinary environment. We are looking for someone who genuinely enjoys helping people and animals, communicates confidently under pressure, and can successfully multitask during busy shifts.Applicants must be available for the following shifts:3 weekdays: 8:00AM - 6:00PMSaturdays: 8:00 AM – 1:00 PMWe run on a 4-day work week - you will be scheduled 3, 9-hour week days and 1, 5-hour Saturday. Schedules are the same each week and do not alternate. You will average about 32-35 hours per week and be considered a full-time employee and eligible for all benefits.Responsibilities include, but are not limited to:Answering multiple phone lines professionally and efficientlyScheduling appointments and helping manage daily hospital flowGreeting clients and checking patients in and outProcessing payments, refill requests, insurance claims, and client communicationsResponding to emails and text messages promptly and professionallyDifferentiating between routine and urgent/emergency situationsCommunicating clearly with doctors, technicians, assistants, and clientsMaintaining accurate records and entering information into the computer systemOpening and closing the office independently when neededWhat We're Looking ForThe ideal candidate is:Friendly, professional, and compassionateCalm and organized in a fast-paced environmentComfortable multitasking while maintaining attention to detailA strong communicator with excellent customer service skillsDependable and able to work independently when neededComfortable managing a high call volume and multiple competing prioritiesQualificationsMinimum 1 year of experience in a veterinary hospital required(Receptionist, Veterinary Assistant, or Veterinary Technician experience accepted)Strong computer, phone, email, and text communication skillsExperience handling multiple tasks simultaneously in a busy environmentAbility to stay professional and positive during stressful situationsAbility to lift up to 30 lbs with or without assistanceComfortable working around animal odors, noise, waste, and cleaning productsPossible exposure to scratches, bites, and contagious illnesses inherent to veterinary medicineWe are looking for someone who is adaptable, hardworking, kind, and excited to be part of a collaborative veterinary team that truly supports one another.We offer a generous benefits package which includes medical, dental, long and short term disability, vacation, 401K, uniforms, employee discounts and more.Please apply through this platform only. Please do not call or visit the hospital regarding this position, as phone and in-person inquiries cannot be accommodated.Benefits:401(k)401(k) matchingDental insuranceEmployee assistance programEmployee discountHealth insuranceHealth savings accountLife insurancePaid time offShift availability:Day Shift (Required)Ability to Commute:Moorpark, CA 93021 (Required)Ability to Relocate:Moorpark, CA 93021: Relocate before starting work (Required)