Business Development Representative

Job Description

Job Description

About WSI Technologies

WSI Technologies provides specialized communication and recording solutions for public safety organizations, government agencies, and child advocacy centers. Through its iRecord and Nexus platforms, WSI helps customers improve operational workflows, centralize mission-critical communications, and support the teams protecting communities every day. Operating in environments where reliability, responsiveness, and trust matter, WSI supports organizations whose work creates real-world impact.

WSI Technologies is part of Fluent Software Group (a Valsoft Corporation operating group), a global acquirer and operator of vertical market software businesses. We focus on specialized industries where expertise creates lasting advantages and long-term value.

We're hiring a driven, organized, and results-oriented Business Development Representative to help grow WSI Technologies' sales pipeline across public safety and child advocacy markets. This role plays a critical part in identifying, qualifying, and engaging decision-makers across mission-critical organizations.

This is an excellent opportunity for someone looking to build a long-term career in sales, develop deep product and market knowledge, and grow into an Account Executive or sales leadership role over time.

Location: Hybrid (Indianapolis)

The salary range for this role is $55,000–$70,000 USD per year, plus commissions and annual bonus. Final compensation will be determined based on experience, skills, and location.

Pipeline Generation & Prospecting

• Prospect and engage public safety and child advocacy decision-makers through cold calls, email, LinkedIn, and events.

• Qualify inbound leads and schedule discovery calls or demos for Account Executives.

• Research target accounts, agencies, and buying committees to create highly relevant outreach.

• Hit or exceed monthly and quarterly targets for meetings set, qualified opportunities, and pipeline contribution.

CRM Management & HubSpot Optimization

• Maintain accurate and up-to-date records in HubSpot across all prospects, activities, and pipeline stages.

• Build and refine workflows, sequences, lead scoring, lifecycle stages, and custom HubSpot properties.

• Proactively identify and resolve data quality, routing, and pipeline visibility gaps.

• Build dashboards and reporting that provide visibility into conversion performance and sales activity.

Cross-Functional Collaboration & Sales Growth

• Partner closely with Marketing, Sales Engineers, and Account Executives to ensure high-quality opportunity handoffs.

• Feed ICP and messaging insights back into the go-to-market strategy based on prospect engagement and conversion trends.

• Continuously build product, market, and customer knowledge while progressing toward broader sales responsibilities over time.

• Strong drive and competitive mindset with a desire to consistently exceed targets.

• Experience with HubSpot or ability to quickly learn CRM systems and pipeline management.

• Persistent, resilient, and comfortable with outbound prospecting and follow-up activity.

• Strong written and verbal communication skills.

• Organized, analytical, and detail-oriented in managing CRM data and sales activity.

• Comfortable handling phone conversations, objections, and next-step discussions professionally.

• Motivated by long-term growth into a full-cycle sales or leadership role.

Strongly Preferred

• 1–3 years of experience in sales, business development, or customer-facing roles.

• Interest in public safety, govtech, child advocacy, or vertical SaaS industries.

• Experience with LinkedIn prospecting, outbound sales, or B2B SaaS environments.

• Work in a mission-driven environment supporting organizations that directly impact communities.

• Build your sales career in a role designed for growth, ownership, and progression.

• Join a collaborative and entrepreneurial team where initiative and autonomy are highly valued.

Join WSI Technologies and help build the sales pipeline of a company supporting public safety and child advocacy organizations across North America.

We use AI-powered tools (including transcription and automated note-taking) during portions of our interview process to support a consistent and thorough candidate experience. Candidates who require alternative accommodation may request it at any stage of the recruitment process.

Fluent Software Group is committed to building diverse, equitable, and inclusive teams. We welcome applications from candidates of all backgrounds, identities, and experiences, and all qualified applicants will be considered without regard to race, gender, age, disability, religion, sexual orientation, or any other protected characteristic.

#WSI