Digonex Business Development Representative

Job Description

Job Description

Digonex is seeking a client-focused Business Development Representative , ideally with experience in the Attractions and/or Live Entertainment sectors. This position requires a consultative and strategic approach to business development. This position is responsible for driving sales growth by selling our industry leading pricing solutions to the Attractions and Live Entertainment sectors. The perfect candidate will be able to identify potential clients, build relationships, present product offerings, and secure contracts.

Company Overview: Digonex is a leading provider of customized dynamic pricing solutions to clients in the arts & entertainment, attractions, cultural institutions and tour operator sectors. Our technology is the result of almost two decades of research and development in pricing science. Our team of PhD economists utilizes dozens of variables to develop an automated and customized pricing solution for each client to accelerate revenue growth and achieve other critical strategic objectives. We are known for the effectiveness of our solutions, our “high touch” service model and our dedication to client satisfaction.

Key Responsibilities:

1. Lead Generation & Prospecting : Identify and target potential clients within defined markets through attendance at industry-related conferences, thoughtful outbound outreach, and networking.
2. Product Presentation & Demos : Conduct product demonstrations and presentations to prospective clients, tailoring solutions to meet specific business needs.
3. Sales Pipeline Management : Build and manage a sales pipeline, tracking the progress of opportunities through various stages (from prospect to close).
4. Negotiation & Securing Contracts : Negotiate contracts and pricing, handle objections, and securing contracts to meet or exceed sales targets.
5. Relationship Management : Develop and maintain strong, long-term relationships with clients, ensuring customer satisfaction and driving renewals/up-sell opportunities.
6. Market & Competitive Analysis : Stay up to date on industry trends, customer needs, and competitor products to effectively position our product solution.
7. Collaboration with Team : Work closely with the Economist, Data Integration, Software Developer and Customer Success teams to ensure alignment in sales strategies and client support.
8. Reporting : Provide regular reports on sales activity, forecasts, and performance metrics.

Qualifications:

• Proven experience in B2B sales, preferably in the technology industry.
• Previous experience in the attractions or performing arts industry, or experience working with a ticketing platform or for a ticketing software provider, strongly preferred.
• Excellent communication, presentation, and negotiation skills.
• Ability to handle objections and maintain a high level of professionalism.
• Self-motivated, goal-oriented, and comfortable working in a fast-paced environment.
• Experience using CRM tools like Salesforce, HubSpot, or similar platforms.
• Ability to present and communicate with C-level decision makers.

Additional details:

• While Digonex is based in Indianapolis, Indiana, we currently operate as a hybrid virtual company. We have office space in downtown Indianapolis but many of our employees work remotely either part- or full-time.
• As such, we are interested in speaking with any qualified candidate living in the United States. (Candidates in the Indianapolis, IN area are welcome, but not required, to work from our office).
• For employees working remotely, occasional travel to Indianapolis may be required for internal meetings, approximately two to four times per year.
• In addition, frequent travel is expected to conferences in the United States and around the globe, along with meeting with clients at their business locations. We currently have clients located in the United States, Canada, United Kingdom and Australia, and hope to expand that reach even farther. Therefore, a valid passport is required.