CSR
Peakzi
Customer Service Representative (CSR) Marlborough, MA | Full-Time | In-Office Love Helping People? Thrive in a Fast-Paced Environment? A great residential service company is looking for a friendly, organized, and customer-focused CSR to be the voice of their company. If you genuinely enjoy helping people and excel in a busy, team-oriented office environment, we want to hear from you. What We Offer
• Competitive pay
• Full benefits package
• Consistent full-time, in-office schedule
• Supportive, team-oriented work environment
• Opportunity to grow within the company What You'll Do
• Answer incoming calls and assist customers with scheduling and inquiries
• Book appointments and update records in our scheduling system
• Provide a warm, professional experience on every customer interaction
• Follow up with leads and customers to ensure satisfaction
• Collaborate with the dispatch and service team to coordinate schedules
• Handle customer concerns with professionalism and care What We're Looking For
• Friendly, upbeat personality with excellent phone communication skills
• Organized, detail-oriented, and able to multitask in a busy environment
• Comfortable with scheduling software and computer systems
• Reliable, punctual, and professional
• Prior customer service experience preferred (home services is a plus) Ready to Join Our Team? Apply today and become the friendly voice customers count on. Equal Opportunity Employer.
• Competitive pay
• Full benefits package
• Consistent full-time, in-office schedule
• Supportive, team-oriented work environment
• Opportunity to grow within the company What You'll Do
• Answer incoming calls and assist customers with scheduling and inquiries
• Book appointments and update records in our scheduling system
• Provide a warm, professional experience on every customer interaction
• Follow up with leads and customers to ensure satisfaction
• Collaborate with the dispatch and service team to coordinate schedules
• Handle customer concerns with professionalism and care What We're Looking For
• Friendly, upbeat personality with excellent phone communication skills
• Organized, detail-oriented, and able to multitask in a busy environment
• Comfortable with scheduling software and computer systems
• Reliable, punctual, and professional
• Prior customer service experience preferred (home services is a plus) Ready to Join Our Team? Apply today and become the friendly voice customers count on. Equal Opportunity Employer.
Vacancy posted 2 days ago
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