Administrative Assistant

Job Full Description

Job Summary

The Administrative Assistant provides administrative and clerical support to ensure the efficient operation of the office. This role assists project managers, technicians, and customers by coordinating schedules, maintaining records, processing documents, and delivering excellent customer service.

Key Responsibilities

• Answer and direct incoming phone calls and emails.
• Schedule appointments, inspections, service calls, and technician dispatches.
• Prepare estimates, proposals, invoices, and work orders.
• Maintain customer files, contracts, permits, and inspection records.
• Coordinate with technicians, vendors, and customers regarding project updates.
• Process purchase orders and track inventory for office supplies and equipment.
• Assist with billing, data entry, and filing (electronic and paper).
• Ensure compliance with company policies and fire alarm industry documentation requirements.
• Support project managers with administrative tasks and reporting.
• Provide exceptional customer service and resolve routine inquiries.

Qualifications

• High school diploma or equivalent (Associate degree preferred).
• 2+ years of administrative or office experience.
• Experience in the fire alarm, security, construction, or electrical industry is a plus.
• Proficiency in Microsoft Office (Word, Excel, Outlook).
• Strong organizational, communication, and multitasking skills.
• Ability to work independently and meet deadlines.
• Experience with scheduling, invoicing, and CRM or accounting software is preferred.

If you are interested, please send your resume to or give our office a call at View phone number on click.appcast.io.


Miami-Dade (South), FL
2044
10491 N Kendall Drive
Suite F-202
Miami, FL 33176