Application Engineer

Job Description

Job Description

Summary: This role serves as a key link between customers and engineering teams by gathering and translating mechanical, electrical, and software requirements into product specifications and features. It involves supporting the full product lifecycle, including concept development, testing, system integration, troubleshooting, and resolving performance or reliability issues. The position also requires creating and maintaining technical documentation, training materials, and customer communications while managing project plans and timelines.

Reports to: Director or Applications Engineering

Direct Reports: None

Responsibilities and Deliverables:

• Collect and interpret customer mechanical, electrical, and software requirements for new business opportunities and customer requests
• Define internal specifications for new hardware and software product features based on customer’s requirements
• Test and evaluate new product features to ensure customer’s requirements and expectations are achieved
• Develop concepts and simulations for new products and / or features
• Provide onsite system integration support and training for customer evaluations and firsttime product installations
• Provide timely and accurate responses to customerdriven information and action requests
• Understand root cause and drive resolution of product issues/problems/inquiries with respect to performance and reliability
• Plan, design, research, write, a range of documents, including product manuals, application notes, technical presentations, marketing material, software release notes, technical support bulletins, product change notices, training material, and videos
• Maintain currency and accuracy of all documentation
• Develop project plans and timelines
• Design custom mechanical parts and assemblies
• Regularly participate in product / project team meetings
Skills Required:
• Fully fluent in both written and spoken English
• Multidisciplined software proficiency (CAD, SolidWorks, MS Office suite, Adobe Professional suite, Python, XML)
• Ability to read and interpret technical documentation and technical specifications
• Demonstrates organizational skills and multitasking abilities
• Excellent interviewing skills to elicit information from a variety of engineering resources
• Ability to quickly grasp and communicate technical concepts
• Troubleshooting and problemsolving proficiency
• Ability to succeed with minimal resources and minimal supervision
• Team and customeroriented person with professional demeanor
Experience Required:
• 15 years relevant experience preferred
Other Requirements:
• Required approx. 20% travel to supplier locations which include local, domestic and international locations
• Work involves a mix of office and shop floor environments; may require standing, walking, bending, kneeling, reaching, grasping, and lifting/moving up to 25 pounds for hardware support tasks.
Education Required:
• MS or BS in robotics, mechanical, electrical engineering, or computer science (robotics / mechatronics experience preferred)

Compensation: The compensation range for this position is $90k to $110k. The actual pay offered will be determined by multiple factors, including but not limited to the candidate’s relevant experience, skills, job-related knowledge, internal equity, and geographical location.

Why Persimmon Technologies?

At Persimmon Technologies, we prioritize our employees' well-being and growth. We offer competitive compensation packages including comprehensive health benefits (medical, dental and vision), generous paid time off, 100% company paid short-term, long-term disability insurance, 100% company paid Basic life and AD&D insurance and a 401(k) plan with 5% company matching. Our commitment to professional development ensures continuous learning and career advancement. Join us and experience a workplace that supports your success and well-being.

Equal Employment Opportunity Statement:

Persimmon Technologies is committed to providing equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, veteran status, or any other characteristic protected by law. Reach out to HR if you require assistance in completing the applications or attending interviews.