GTM Technology Senior Manager

GTM Technology Senior Manager

Diligent is seeking a Senior Manager, GTM Technology to architect and scale our modern sales engagement and revenue orchestration stack. This role will design how systems like Outreach, Gong, Common Room, ZoomInfo, Clay, and Salesforce work together to drive pipeline creation, rep productivity, and an exceptional seller experience.

You will be responsible for building a connected, signal-driven GTM motion that enables smarter sequencing, tighter routing, automated workflows, and AI-native selling motions. This is an ideal role for someone who thrives not just in administering tools, but in creatively orchestrating them.

What You'll Be Doing

• Own and evolve Diligent's sales engagement and orchestration stack, including tools like Common Room, Outreach, and Gong.
• Architect integrations to ensure GTM tools operate as a connected ecosystem with Salesforce as the system of record.
• Build signal-driven automations and scalable GTM plays, translating intent and activity into the right downstream actions across routing, outreach, and reporting.
• Identify and pilot AI-native opportunities to reduce manual work, improve targeting, and modernize how the field executes across the top and middle of the funnel.
• Design and operationalize sales workflows that improve pipeline generation, lead follow-up, sequencing execution, and rep productivity.
• Partner with Sales, Enablement, and Business Applications to align tools with field execution, measuring impact through adoption and pipeline outcomes.
• Drive governance and consistency through clear process design, documentation, and ongoing optimization of sales workflows.

Qualifications

• 7+ years in GTM Technology, Business Systems, RevOps, or MOps roles.
• Deep hands-on experience with modern sales engagement and signal tools (e.g., Outreach, Gong, ZoomInfo, Common Room, Clay, or similar).
• Strong understanding of outbound workflow design and sequencing strategy
• Experience orchestrating multiple GTM tools into a unified seller experience
• Exposure to AI-enabled selling workflows and modern revenue automation
• Ability to think like a systems architect and a sales operator
• Familiarity with Salesforce as a core system of record

What Success Looks Like

• Sales reps experience a seamless workflow across tools, not a fragmented stack
• Signals and enrichment automatically trigger the right engagement and routing
• Diligent's GTM technology stack operates as an orchestrated platform
• Pipeline generation becomes more scalable and measurable

Diligent is the AI leader in governance, risk and compliance (GRC) SaaS solutions, helping more than 1 million users and 700,000 board members to clarify risk and elevate governance. The Diligent One Platform gives practitioners, the C-Suite and the board a consolidated view of their entire GRC practice so they can more effectively manage risk, build greater resilience and make better decisions, faster.

At Diligent, we're building the future with people who think boldly and move fast. Whether you're designing systems that leverage large language models or part of a team reimaging workflows with AI, you'll help us unlock entirely new ways of working and thinking. Curiosity is in our DNA, we look for individuals willing to ask the big questions and experiment fearlessly - those who embrace change not as a challenge, but as an opportunity. The future belongs to those who keep learning, and we are building it together. At Diligent, you're not just building the future - you're an agent of positive change, joining a global community on a mission to make an impact.

Creativity is ingrained in our culture. We are innovative collaborators by nature. We thrive in exploring how things can be differently both in our internal processes and to help our clients

We care about our people. Diligent offers a flexible work environment, global days of service, comprehensive health benefits, meeting free days, generous time off policy and wellness programs to name a few

We have teams all over the world. We may be headquartered in New York City, but we have office hubs in Washington D.C., Vancouver, London, Galway, Budapest, Munich, Bengaluru, Singapore, and Sydney.

Diversity is important to us. Growing, maintaining and promoting a diverse team is a top priority for us. We foster and encourage diversity through our Employee Resource Groups and provide access to resources and education to support the education of our team, facilitate dialogue, and foster understanding.